Companies / Substack / incidents

Substack: Service degraded due to a provider.

Affected components: Writer dashboardsEmail deliveryPush NotificationsSubscription invoice processingSubstack publicationsSubstack.comCustom domains

Timeline of updates

1. investigating2026-04-22 19:12 UTC

   We are experiencing an issue with a provider.

2. identified2026-04-22 19:36 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-04-22 19:45 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-04-22 20:48 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Substack profile · Recent Substack incidents · Markdown · JSON