# Substack: Service degraded due to a provider.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-22 19:12 UTC · Resolved: 2026-04-22 20:48 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: Writer dashboards, Email delivery, Push Notifications, Subscription invoice processing, Substack publications, Substack.com, Custom domains
- [Vendor status page: https://stspg.io/my9cq5gpxl1k](https://stspg.io/my9cq5gpxl1k)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Timeline of updates

- **investigating** 2026-04-22 19:12 UTC: We are experiencing an issue with a provider.
- **identified** 2026-04-22 19:36 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-04-22 19:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-22 20:48 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/substack/incidents/nsmd3r30cjlz · Markdown: https://rewindex.com/company/substack/incidents/nsmd3r30cjlz.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/nsmd3r30cjlz · Generated 2026-10-18T10:28:42.622Z