Companies / Substack / incidents

Substack: Errors loading notes feed

Impact: majorStatus: resolvedStarted Resolved (28 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Users could not load the notes feed on Substack.com during a major-impact incident that started at 2025-03-24 23:41 UTC and lasted 28 min, resolving at 2025-03-25 00:09 UTC. Substack reported implementing a fix and monitoring the results before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Substack.com

Timeline of updates

  1. identified

    We have identified an issue preventing users from loading the notes feed and are implementing a fix

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Substack profile · Recent Substack incidents · Markdown · JSON