# Substack: Errors loading notes feed

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-24 23:41 UTC · Resolved: 2025-03-25 00:09 UTC · Duration: 28 min
- Updates: 3 · Affected components: Substack.com
- [Vendor status page: https://stspg.io/pdgbht148nvv](https://stspg.io/pdgbht148nvv)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Summary

Users could not load the notes feed on Substack.com during a major-impact incident that started at 2025-03-24 23:41 UTC and lasted 28 min, resolving at 2025-03-25 00:09 UTC. Substack reported implementing a fix and monitoring the results before resolution. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-03-24 23:41 UTC: We have identified an issue preventing users from loading the notes feed and are implementing a fix
- **monitoring** 2025-03-25 00:02 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-03-25 00:09 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-24 23:41 UTC: [Major incident: Errors loading notes feed](https://rewindex.com/change/idcd6080fa61e4a.md)


---
Canonical: https://rewindex.com/company/substack/incidents/5p1hndywfy1y · Markdown: https://rewindex.com/company/substack/incidents/5p1hndywfy1y.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/5p1hndywfy1y · Generated 2026-10-18T09:36:24.718Z