Substack: Issue managing Stripe subscriptions
Affected components: Writer dashboardsSubscription invoice processingSubstack publicationsSubstack.comCustom domains
Timeline of updates
- identified
We are currently investigating an issue related to managing subscriptions.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
87eb4b7125f011ab…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Substack, started 2024-10-10 19:40 UTC, resolved after 34 min, 2 update(s).
- Title
- Issue managing Stripe subscriptions
- Vendor
- Substack
- Date
- URL
- https://rewindex.com/company/substack/incidents/14j10l73wj15
Substack profileRecent Substack incidentsAll outages on October 10, 2024Substack in October 2024MarkdownJSON