# Buffer

- Domain: buffer.com · Category: martech
- Status page: https://status.buffer.com (polled every 10 minutes; now operational)
- Incidents archived: 23 (9 major/critical, 0 maintenances), history since 2026-07-13
- Last 90 days: 21 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 23 | 9 | 0 | 1.3 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-01 10:11 UTC | [Major incident: Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online](https://rewindex.com/change/ifbe7fb8e45fe61.md) | Buffer reported a major publishing outage affecting some posts to Mastodon accounts on mastodon.social and mastodon.online from 2026-10-01 10:11 UTC to 2026-10-01 12:37 UTC, lasting 2 h 26 min. The mastodon.social team reported connectivity issues; Buffer confirmed resolution and advised customers to click Retry Now on each failed post. |
| 2026-09-25 14:44 UTC | [Major incident: Issues with Buffer fully loading](https://rewindex.com/change/i64e454fbd6d79f.md) | Buffer reported a major incident where the app opened but accounts did not fully load, disrupting normal access. It started at 2026-09-25 14:44 UTC and was resolved at 2026-09-25 16:04 UTC, lasting 1 h 20 min; Buffer said it fixed the core loading issue but did not specify the cause. |
| 2026-09-23 10:52 UTC | [Major incident: Issue Connecting and Refreshing Threads](https://rewindex.com/change/i944dee186ca380.md) | Buffer reported a major incident preventing Threads connections and refreshes, starting 2026-09-23 10:52 UTC and resolved at 2026-09-23 14:54 UTC, lasting 4 h 1 min. Buffer linked the issue to Threads authentication and said the Threads team deployed a fix, restoring normal channel connections. |
| 2026-09-22 14:49 UTC | [Critical incident: Buffer Service Disruption](https://rewindex.com/change/i21ae7b4798fc7a.md) | Buffer reported a critical availability disruption starting at 2026-09-22 14:49 UTC, resolved at 2026-09-22 15:45 UTC after 55 min. Buffer was loading normally again by 15:14 UTC and was monitored for stability; no cause was stated. |
| 2026-09-02 06:30 UTC | [Major incident: Users are unable to access the billing page in their accounts](https://rewindex.com/change/i334f2c25841b26.md) | Users could not access billing pages in their Buffer accounts during a major-impact incident starting 2026-09-02 06:30 UTC. Buffer deployed a fix at 07:28 UTC, restoring page loading, and resolved the incident at 2026-09-02 07:57 UTC; the incident lasted 1 h 27 min. |
| 2026-08-26 23:29 UTC | [Major incident: Some customers unable to log in](https://rewindex.com/change/id43f210e971b18.md) | Some Buffer customers could not log in because email verification codes failed to arrive or were rejected. The vendor-rated major outage started at 2026-08-26 23:29 UTC and was resolved at 2026-08-27 03:48 UTC, lasting 4 h 18 min. Buffer applied a fix restoring verification email delivery and working codes. |
| 2026-08-09 22:00 UTC | [Major incident: Buffer Login Disruption](https://rewindex.com/change/i800bd5deca5600.md) | Buffer reported a major login disruption from 2026-08-09 22:00 UTC to 2026-08-10 04:52 UTC, lasting 6 h 52 min. Customers were unexpectedly logged out, and publishing may have been impacted. Buffer implemented a fix, confirmed publishing success rates returned to normal, and advised retrying posts that failed to publish. |
| 2026-07-19 09:06 UTC | [Major incident: Issue Publishing Video Posts to Instagram and Threads](https://rewindex.com/change/id6058644ab1d7e.md) | Buffer reported a major outage affecting video publishing to Instagram and Threads from 2026-07-19 09:06 UTC to 2026-07-19 10:01 UTC, lasting 55 min, due to a problem with Meta’s API. Image and text-only posts were unaffected. Meta implemented a fix; publishing was restored, and customers can retry failed posts from the queue. |
| 2026-07-13 08:48 UTC | [Major incident: Issue with Threads comments](https://rewindex.com/change/ie9ebf2b35a2f3a.md) | Buffer reported a major delay in new Threads comments caused by a Meta API issue, from 2026-07-13 08:48 UTC to 2026-07-19 10:20 UTC, lasting 6 days 1 h. Normal delivery was restored, and a backup mechanism recovered recent delayed comments; manual sync was also available through the Threads channel page in Community or Sync now. |

Full timeline: [Buffer changes](https://rewindex.com/company/buffer/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://buffer.com/privacy](https://buffer.com/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://buffer.com/terms](https://buffer.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://buffer.com/pricing](https://buffer.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://buffer.com/legal\#security](https://buffer.com/legal#security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 23 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-09 12:38 UTC | [Buffer Service Disruption](https://status.buffer.com/incidents/01M4GAR594T8W78ZC4DQPP6W7K) | none | 3.4 h |  |
| 2026-10-08 12:58 UTC | [Issue Connecting & Refreshing YouTube](https://status.buffer.com/incidents/01M4DSGW6J0SH52DBCJZV5NX6B) | minor | 27 h |  |
| 2026-10-05 08:40 UTC | [Issue Publishing Video Posts to Substack](https://status.buffer.com/incidents/01M45KJ307JEMJM8BXM73CCB2R) | none | 2 min |  |
| 2026-10-01 10:11 UTC | [Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online](https://status.buffer.com/incidents/01M3VF4KP4VR4V3QMZVSZW335Z) | major | 2.4 h |  |
| 2026-09-25 14:44 UTC | [Issues with Buffer fully loading](https://status.buffer.com/incidents/01M3CGDAJ1NGG8BHVY8F5PAHT0) | major | 1.3 h |  |
| 2026-09-23 15:26 UTC | [Degraded Performance](https://status.buffer.com/incidents/01M37DZKBCVR6NZJC2R7CR3FGV) | minor | 1.1 h |  |
| 2026-09-23 10:52 UTC | [Issue Connecting and Refreshing Threads](https://status.buffer.com/incidents/01M36YB4VMBSV1Q12R25PJ8N5Y) | major | 4.0 h |  |
| 2026-09-22 14:49 UTC | [Buffer Service Disruption](https://status.buffer.com/incidents/01M34SFXJ8CG73ZAR2TZKTYS74) | critical | 55 min |  |
| 2026-09-22 07:49 UTC | [Issue with creating Pinterest posts](https://status.buffer.com/incidents/01M34CFSPGFBRBQHZQYBNYAYZ6) | none | 0 min |  |
| 2026-09-05 13:29 UTC | [Issue Publishing Posts to Google Business Profile channels](https://status.buffer.com/incidents/01M1RW4BKX83ZY2YHV5N2ZSPK3) | minor | 55 min |  |
| 2026-09-03 22:38 UTC | [Delayed analytics processing](https://status.buffer.com/incidents/01M1MPR9NWW0NF15ERT6JWG91A) | minor | 1.0 h |  |
| 2026-09-02 23:39 UTC | [Issue with Editing Drafts and Posts](https://status.buffer.com/incidents/01M1J7V24J2JFQQRGCRWCPPEEP) | none | 1.3 h |  |
| 2026-09-02 06:30 UTC | [Users are unable to access the billing page in their accounts](https://status.buffer.com/incidents/01M1GCYTGDJ4DZYTNY3WENDY3Y) | major | 1.5 h |  |
| 2026-08-28 13:45 UTC | [Degraded Performance](https://status.buffer.com/incidents/01M149X6CXEGPA3J5J74Q60NJF) | minor | 2.5 h |  |
| 2026-08-26 23:29 UTC | [Some customers unable to log in](https://status.buffer.com/incidents/01M106GQP4E3SRVDF55E1RB9EN) | major | 4.3 h |  |
| 2026-08-24 18:04 UTC | [Issue Publishing Posts to TikTok](https://status.buffer.com/incidents/01M0TF3YR6AKBF41TM9EXCGESV) | minor | 1.3 h |  |
| 2026-08-19 08:34 UTC | [Issue with updating the payment method and billing information in your Buffer account.](https://status.buffer.com/incidents/01M0CJH5Z6E6YX7EMXE2XW1ASD) | minor | 1.1 h |  |
| 2026-08-09 22:00 UTC | [Buffer Login Disruption](https://status.buffer.com/incidents/01KZM8N79JRJ6F7RVZBJKSCZYG) | major | 6.9 h |  |
| 2026-08-07 04:56 UTC | [Issue with approval notification emails](https://status.buffer.com/incidents/01KZD98WXSNW4TS0JK36P9Y7QB) | minor | 55 min |  |
| 2026-08-05 10:21 UTC | [Issues with publishing posts to Pinterest](https://status.buffer.com/incidents/01KZ8QJ8N02ER31D0B7Q44PJVV) | none | 0 min |  |
| 2026-07-29 12:28 UTC | [Issue Publishing Posts to Facebook](https://status.buffer.com/incidents/01KYPXHDHRFSJCB9D2QE3WPJ0H) | minor | 23 h |  |
| 2026-07-19 09:06 UTC | [Issue Publishing Video Posts to Instagram and Threads](https://status.buffer.com/incidents/01KXWT08G978T30H7RGQ4AMQQ5) | major | 56 min |  |
| 2026-07-13 08:48 UTC | [Issue with Threads comments](https://status.buffer.com/incidents/01KXDAMDTCF4XX5WZBBNFA6EZS) | major | 6 d |  |


## Charts

### Chart data: Buffer status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 23 | 9 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | major | 2 |
| 2026-07 | minor | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 4 |
| 2026-08 | none | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 3 |
| 2026-09 | none | 2 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |
| 2026-10 | none | 2 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/buffer · Markdown: https://rewindex.com/company/buffer.md · JSON: https://rewindex.com/api/v1/companies/buffer · Generated 2026-10-17T23:48:57.438Z
