rewindex

CompaniesDropboxIncidents

Dropbox: Some Dropbox Protect features are not working correctly

MinorStatus: resolvedStarted Resolved (12 h)2 updatesstspg.io (opens in new tab)

Affected components: Protect

Timeline of updates

  1. investigating

    We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2026-08-25 23:14 UTC, resolved after 12 h, 2 update(s).

Title
Some Dropbox Protect features are not working correctly
Vendor
Dropbox
Date
URL
https://rewindex.com/company/dropbox/incidents/t5y9w8skf214

Dropbox profileRecent Dropbox incidentsAll outages on August 25, 2026Dropbox in August 2026MarkdownJSON