# Dropbox: Some Dropbox Protect features are not working correctly

> Dropbox status incident “Some Dropbox Protect features are not working correctly” on 2026-08-25: impact minor (vendor’s label), 12 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/t5y9w8skf214
Last updated: 2026-08-26T11:01:25Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-25 23:14 UTC · Resolved: 2026-08-26 11:01 UTC · Duration: 12 h
- Updates: 2 · Affected components: Protect
- [Vendor status page: https://stspg.io/m932x061cpmc](https://stspg.io/m932x061cpmc)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2026-08-25 23:14 UTC: We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- **resolved** 2026-08-26 11:01 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2026-08-25 23:14 UTC, resolved after 12 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/t5y9w8skf214
- Citation: Dropbox, “Some Dropbox Protect features are not working correctly” (2026-08-25 23:14 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/t5y9w8skf214 (CC BY 4.0).
- Markdown link: `[Dropbox: Some Dropbox Protect features are not working correctly (2026-08-25)](https://rewindex.com/company/dropbox/incidents/t5y9w8skf214)`


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Canonical: https://rewindex.com/company/dropbox/incidents/t5y9w8skf214 · Markdown: https://rewindex.com/company/dropbox/incidents/t5y9w8skf214.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/t5y9w8skf214 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:51.254Z