Companies / martech
Klaviyo
366incidents since 2016-08-26
61major or critical
12in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Flow Sending Delays Klaviyo reported a major degradation in flow message sending starting 2026-10-17 17:01 UTC, with some customers’ flow emails delayed; immediate sends remained unaffected. The incident was still open when archived, after 1 h 4 min at the last update. Klaviyo said it had identified the cause and was working on a fix, without specifying either. | Major incident | |
| Critical incident: Login and page loading issues Klaviyo reported a critical incident preventing some customers from logging in or loading app pages, starting 2026-10-08 15:00 UTC and resolved at 2026-10-08 16:13 UTC (reported duration: 1 h 12 min). A fix restored access; campaign and flow sending were not impacted, and customers logged out during the incident may need to log in again. | Major incident | |
| Major incident: Issue with Time Delays in Flows | Major incident | |
| Major incident: Elevated errors for SMS opt-ins, scheduling, and sending | Major incident | |
| Major incident: Meta Services Disruption | Major incident | |
| Critical incident: WhatsApp Disruption | Major incident | |
| Major incident: Shopify API Outage | Major incident | |
| Critical incident: Klaviyo Service Disruption | Major incident | |
| Major incident: Real-time segmentation delays | Major incident | |
| Major incident: Issues with Campaign Sending and Scheduling | Major incident |
Full Klaviyo change timeline, with diffs →
Status incident history
Klaviyo status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2016 | 28 | 0 |
| 2017 | 36 | 2 |
| 2018 | 41 | 4 |
| 2019 | 32 | 3 |
| 2020 | 33 | 4 |
| 2021 | 33 | 7 |
| 2022 | 23 | 3 |
| 2023 | 30 | 2 |
| 2024 | 35 | 13 |
| 2025 | 47 | 13 |
| 2026 | 28 | 10 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | minor | 2 |
| 2023-10 | none | 5 |
| 2023-11 | minor | 1 |
| 2023-11 | none | 1 |
| 2023-12 | major | 1 |
| 2023-12 | none | 2 |
| 2024-01 | none | 1 |
| 2024-02 | major | 2 |
| 2024-02 | minor | 1 |
| 2024-02 | none | 3 |
| 2024-03 | major | 3 |
| 2024-03 | none | 2 |
| 2024-04 | critical | 1 |
| 2024-04 | major | 1 |
| 2024-04 | minor | 2 |
| 2024-05 | critical | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | critical | 1 |
| 2024-06 | minor | 1 |
| 2024-06 | none | 1 |
| 2024-07 | major | 1 |
| 2024-07 | minor | 1 |
| 2024-08 | critical | 2 |
| 2024-08 | minor | 1 |
| 2024-08 | none | 1 |
| 2024-09 | minor | 1 |
| 2024-10 | major | 1 |
| 2024-10 | minor | 4 |
| 2024-10 | none | 1 |
| 2024-12 | minor | 1 |
| 2025-02 | critical | 1 |
| 2025-02 | major | 2 |
| 2025-02 | none | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 2 |
| 2025-03 | none | 5 |
| 2025-04 | critical | 1 |
| 2025-04 | minor | 5 |
| 2025-04 | none | 1 |
| 2025-05 | critical | 1 |
| 2025-05 | none | 1 |
| 2025-06 | major | 1 |
| 2025-06 | minor | 3 |
| 2025-07 | minor | 1 |
| 2025-07 | none | 1 |
| 2025-08 | minor | 1 |
| 2025-08 | none | 1 |
| 2025-09 | minor | 5 |
| 2025-10 | critical | 1 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 1 |
| 2025-10 | none | 2 |
| 2025-11 | major | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 2 |
| 2025-12 | minor | 1 |
| 2025-12 | none | 2 |
| 2026-01 | major | 1 |
| 2026-03 | major | 1 |
| 2026-04 | minor | 1 |
| 2026-05 | critical | 1 |
| 2026-05 | minor | 4 |
| 2026-06 | critical | 1 |
| 2026-06 | major | 2 |
| 2026-06 | minor | 2 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 4 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 2 |
| 2026-08 | none | 1 |
| 2026-09 | minor | 3 |
| 2026-10 | critical | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |
Silent edits
No silent edits or deletions detected for Klaviyo yet. We compare every 10-minute snapshot of each incident; 7 ordinary revisions (new updates, status changes) were seen.
The Weekly Rewind: one short weekly email on what changed at Klaviyo and the other vendors we track, including silent edits. Subscribe →
Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policypartial | klaviyo.com/privacy | 1 | 2026-10-17 | none yet | |
| Subprocessors | klaviyo.com/legal/subprocessors | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | klaviyo.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | klaviyo.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | trust.klaviyo.com | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 366 incidents. Full list: last 90 days · JSON · Markdown