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Klaviyo: Facebook Ads are not syncing correctly

Impact: noneStatus: resolvedStarted Resolved (11 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Integrations - Integrations - OtherOther

Timeline of updates

  1. identified

    As of 1:00 AM ET (approximately one hour ago), our Facebook integration sync encountered a failure, resulting in a temporary delay in data sync. We have confirmed that no data has been lost, and the system failure is strictly impacting sync times. The root cause has been successfully identified, and our engineering team is actively working on deploying the necessary fix.

  2. monitoring

    A fix has been identified and we are monitoring the results.

  3. resolved

    The incident is now resolved. All delayed data for Facebook Integrations, which occurred between 1:00 AM and 2:00 AM, has been fully restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Klaviyo profile · Recent Klaviyo incidents · Markdown · JSON