# Klaviyo: Facebook Ads are not syncing correctly

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-02 07:03 UTC · Resolved: 2025-11-02 17:41 UTC · Duration: 11 h
- Updates: 3 · Affected components: Integrations - Integrations - Other, Other
- [Vendor status page: https://stspg.io/nbb69t3fvvmy](https://stspg.io/nbb69t3fvvmy)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **identified** 2025-11-02 07:03 UTC: As of 1:00 AM ET (approximately one hour ago), our Facebook integration sync encountered a failure, resulting in a temporary delay in data sync. We have confirmed that  no data has been lost, and the system failure is strictly impacting sync times. The root cause has been successfully identified, and our engineering team is actively working on deploying the necessary fix.
- **monitoring** 2025-11-02 13:13 UTC: A fix has been identified and we are monitoring the results.
- **resolved** 2025-11-02 17:41 UTC: The incident is now resolved. All delayed data for Facebook Integrations, which occurred between 1:00 AM and 2:00 AM, has been fully restored.


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Canonical: https://rewindex.com/company/klaviyo/incidents/2cxrb47jcxkb · Markdown: https://rewindex.com/company/klaviyo/incidents/2cxrb47jcxkb.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/2cxrb47jcxkb · Generated 2026-10-18T09:53:19.427Z