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Klaviyo: Real-time segmentation delays

Impact: minorStatus: resolvedStarted Resolved (3.2 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: SegmentationSegments

Timeline of updates

  1. investigating

    We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

  2. identified

    We have identified a root cause and are implementing a fix. We do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.

  3. resolved

    Real-time segmentation is processing in real-time, and the incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Klaviyo profile · Recent Klaviyo incidents · Markdown · JSON