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Klaviyo: SMS Sending Failures for Toll Free Numbers with Unbranded Shortened Links

Impact: criticalStatus: resolvedStarted Resolved (13 h)1 updateSource: status.klaviyo.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. We have confirmed that messages sent via toll-free continue to send with expected success rates since the fix at approximately 9:45 am Eastern Time.

From Klaviyo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.klaviyo.com (opens in new tab). Klaviyo profile · Recent Klaviyo incidents · Markdown · JSON