Klaviyo: Errors when attempting to select templates for campaigns
Affected components: Email Sending - Email Content
Timeline of updates
- investigating
Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.
- identified
We have identified the root cause and are working on a fix. We will share another update shortly.
- monitoring
A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.
- resolved
Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7422676540bef32b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Klaviyo, started 2026-06-10 18:47 UTC, resolved after 59 min, 4 update(s).
- Title
- Errors when attempting to select templates for campaigns
- Vendor
- Klaviyo
- Date
- URL
- https://rewindex.com/company/klaviyo/incidents/tfnf1c3sy4sy
Klaviyo profileRecent Klaviyo incidentsAll outages on June 10, 2026Klaviyo in June 2026MarkdownJSON