Companies / comms

Twilio

twilio.comStatus page: status.twilio.comNow: degraded performance since 2026-10-17
13,251incidents since 2015-07-27
196major or critical
543in the last 90 days
0silently edited or deleted

Recent notable changes

No notable changes detected for Twilio yet.

Full Twilio change timeline, with diffs →

Status incident history

Twilio status incidents per year
05001,0001,5002,000↑ incidents201520162017201820192020202120222023202420252026962072143174491,1571,6581,7511,7292,0742,0471,552
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2015969
201620713
20172144
20183178
201944919
20201,15735
20211,65835
20221,75123
20231,7299
20242,07423
20252,04714
20261,5524
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10critical1
2023-10minor142
2023-10none28
2023-11minor129
2023-11none22
2023-12minor121
2023-12none16
2024-01minor117
2024-01none14
2024-02minor119
2024-02none13
2024-03major4
2024-03minor143
2024-03none19
2024-04major3
2024-04minor137
2024-04none22
2024-05major1
2024-05minor148
2024-05none19
2024-06major1
2024-06minor159
2024-06none15
2024-07critical1
2024-07major1
2024-07minor151
2024-07none23
2024-08major1
2024-08minor183
2024-08none29
2024-09major1
2024-09minor156
2024-09none24
2024-10critical1
2024-10major3
2024-10minor147
2024-10none26
2024-11major2
2024-11minor182
2024-11none18
2024-12major4
2024-12minor166
2024-12none23
2025-01major2
2025-01minor119
2025-01none28
2025-02minor159
2025-02none13
2025-03major1
2025-03minor136
2025-03none27
2025-04major2
2025-04minor134
2025-04none30
2025-05minor158
2025-05none22
2025-06major1
2025-06minor118
2025-06none15
2025-07critical1
2025-07major1
2025-07minor142
2025-07none25
2025-08major1
2025-08minor139
2025-08none21
2025-09major1
2025-09minor171
2025-09none29
2025-10major2
2025-10minor177
2025-10none23
2025-11minor155
2025-11none27
2025-12major2
2025-12minor148
2025-12none17
2026-01minor140
2026-01none15
2026-02minor136
2026-02none21
2026-03major1
2026-03minor146
2026-03none18
2026-04minor111
2026-04none13
2026-05major1
2026-05minor144
2026-05none9
2026-06minor126
2026-06none18
2026-07minor170
2026-07none20
2026-08major2
2026-08minor172
2026-08none20
2026-09minor161
2026-09none16
2026-10minor86
2026-10none6

Silent edits

No silent edits or deletions detected for Twilio yet. We compare every 10-minute snapshot of each incident; 8 ordinary revisions (new updates, status changes) were seen.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Privacy policy: baseline2026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Privacy policybaseline
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policytwilio.com/privacy12026-10-172026-10-17none yet
Pricingwww.twilio.com/en-us/pricing12026-10-172026-10-17none yet
Trust / securitywww.twilio.com/en-us12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 13,251 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
5300 Errors on Singapore Client Edgeminorongoing
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Consolenone11 min
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombiaminor6.8 h
Delayed A2P Campaign Approvalsminor5.6 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republicminor20 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United Statesminor3.2 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor19 h
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazilminor25 h
SMS Delivery Receipt Delays from Twilio to MTN Nigeriaminor1 min
Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbersminor6.3 h
Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countriesminor3.8 h
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbersminor5.0 h
Email suppression issuesnone0 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor18 h
SMS Delivery Failures from France to a Subset of Twilio Short Codesminor3.7 h
SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbersminor3.2 h
Silent Network Authentication (SNA) Failure Increase in Philippinesminor4.6 h
SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazilminor10 h
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djiboutiminor10 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Ricominor9.2 h
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexicominor32 h
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israelminor10.0 h
Automated Alert: No Customer Impactnone27 min
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italyminor4.4 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstanminor7 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazilminor4.8 h
SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgariaminor13 h
Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africaminor6.0 h
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emiratesminor3.0 h
SMS Delivery Delays from Twilio to Telekom Germanyminor3.6 h
Debugger Notification Delivery Issuesminor1.4 h
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United Statesminor8.6 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Germanyminor7.3 h
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africaminor2.9 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Romaniaminor5.5 h
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailandminorongoing
SMS Delivery Delays from Twilio to Multiple Networks in Italyminor5.7 h
Phone Number Purchase Failures in New Consoleminor2.2 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israelminor3.1 h
SMS Delivery Delays from Twilio to Pelephone Israelminor7.0 h
WhatsApp Sandbox Message Processing Issuesminor3.9 h
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdomminor6.7 h
SMS Delivery Delays from Twilio to Beeline Kazakhstanminor7.5 h
SMS Delivery Delays from Twilio to DigiTel C.A. Venezuelaminor9.4 h
SMS Delivery Delays and Failures from Twilio to Zamtel Zambiaminor6.3 h
Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbersminor7.4 h
Elevated Errors Affecting Sip Domain Configurationnone33 min
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealandminor3 d
SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United Statesminor2.9 h
SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norwayminor4.0 h
SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italyminor4.7 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile Chinaminorongoing
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoireminor2.8 h
SMS Delivery Delays from Twilio to Verizon United Statesminor8.6 h
Voice Call Failures from a Subset of Twilio Phone Numbers to Norwayminor5.2 h
Twilio SMS Delivery Issuesminor6.5 h
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United Statesminor7.4 h
SMS Delivery Delays from Twilio to Brisanet Brazilminor5 d
SMS Delivery Delays from Twilio to Brisanet Brazilminor58 min
SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United Statesminor6.0 h
SMS Delivery Delays and Failures from Twilio to Movistar El Salvadorminor6 d
SMS Delivery Delays from Twilio to O! Kyrgyzstanminor5.1 h
Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memoryminor55 min
SMS Delivery Delays from Twilio to MTN Nigeriaminor15 h
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwanminor5.5 h
SMS Delivery Delays from Twilio to Rain South Africa and Orange Nigerminor2.5 h
MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United Statesminor3.4 h
SMS Delivery Failures from Twilio to Orange Guineaminor3.0 h
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor5.2 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor8.0 h
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbersminor3.3 h
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Franceminor5.7 h
Delayed Messaging Logs and Status Callbacks in IE1 Regionminor2.2 h
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor20 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israelminor11 h
Degraded Service in london-ix edge in ie1 TNXminor35 min
SMS Delivery Delays from Twilio to Banglalink Bangladeshminor8.6 h
SMS Delivery Delays from Twilio to Magti GSM Georgiaminor9.3 h
SMS Delivery Delays and Failures from Twilio to Hi3G Italyminor14 h
Programmable Messaging API Errorsnone45 min
500 Errors for Conversations Classic Conversations Updatesminor1.4 h
Messaging Event Delays for Comms APIminor25 min
Increased Email Deferrals and Delays in Deliveriesnone0 min
SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgiumminor4.5 h
Silent Network Authentication (SNA) Failure Increase on AT&T in United Statesminor8.1 h
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlandsminor6.6 h
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio Indiaminor7.7 h
A2P Campaign Registration Delaysminor4.9 h
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spainminor12 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United Statesminor3.2 h
SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spainminor4.9 h
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazilminor7.2 h
Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United Statesminor12 h
SMS Delivery Delays from Twilio to Kolbi Costa Ricaminor9.2 h
SMS Delivery Delays from Twilio to Tigo Guatemalaminor2.5 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombiaminor8.2 h
SMS Delivery Delays and Failures from Twilio to Wind Tre Italyminor3.8 h
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chileminor4.0 h
Delivery Failures From Verify to Chinaminor1.3 h
SMS Delivery Delays from Twilio to Vodafone Netherlandsminor4.0 h