Companies / martech
Brevo
31incidents since 2026-07-20
5major or critical
31in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Issue with Ecommerce orders Brevo reported a critical Ecommerce orders incident that disrupted some customers from 2026-10-07 12:21 UTC to 2026-10-07 12:32 UTC, lasting 11 min. Impact was mitigated by 12:27 UTC, and all affected services were functioning normally at resolution; no cause or specific fix was stated. | Major incident | |
| Major incident: SMS Soft Bounces Brevo reported a major SMS degradation causing soft bounces and sending disruptions for some customers, starting 2026-10-01 10:19 UTC and resolved at 2026-10-01 12:21 UTC, lasting 2 h 1 min. Brevo confirmed SMS campaigns and transactional SMS were processing normally again; it did not disclose the cause or specific fix. | Major incident | |
| Critical incident: Issues with Contacts and Imports services Brevo reported a critical outage affecting Contacts and Imports services, disrupting usage for some customers starting 2026-09-19 12:51 UTC. The incident lasted 38 min and was resolved at 2026-09-19 13:30 UTC; Brevo reported mitigating the impact and reducing errors but did not disclose the cause or specific fix. | Major incident | |
| Critical incident: SSO and SAML login not available Brevo reported a critical outage affecting SSO and SAML login, disrupting access for some customers. It started at 2026-09-10 10:29 UTC and was resolved at 2026-09-10 10:50 UTC, lasting 21 min; Brevo confirmed all affected services were functioning normally. | Major incident | |
| Critical incident: Issue with Phone Application Brevo reported a critical Phone Application incident disrupting some customers’ incoming and outgoing calls, starting at 2026-08-12 12:44 UTC and resolved at 2026-08-12 13:11 UTC; the computed duration was 26 min. Brevo said it identified the cause without detailing it, mitigated the impact, and restored normal service. | Major incident |
Full Brevo change timeline, with diffs →
Status incident history
Brevo status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 31 | 5 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | minor | 6 |
| 2026-08 | critical | 1 |
| 2026-08 | minor | 3 |
| 2026-09 | critical | 2 |
| 2026-09 | minor | 6 |
| 2026-09 | none | 2 |
| 2026-10 | critical | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 6 |
| 2026-10 | none | 3 |
Silent edits
No silent edits or deletions detected for Brevo yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricing | www.brevo.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.brevo.com/features/data-security | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 31 of 31 incidents. Full list: last 90 days · JSON · Markdown