Companies / comms

Vonage

vonage.comStatus page: vonageapi.statuspage.ioNow: under maintenance since 2026-10-17

2,906incidents since 2022-06-29

33major or critical

108in the last 90 days

0silently edited or deleted

Recent notable changes

No notable changes detected for Vonage yet.

Full Vonage change timeline, with diffs →

Status incident history

Vonage status incidents per year

Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

Data table

Year	Incidents	Major/critical
2022	481	8
2023	744	9
2024	723	4
2025	579	5
2026	379	7

Incidents per month, last 36 months

criticalmajorminornonemaintenanceunknown

By impact as reported by the vendor. Maintenance excluded.

Data table

Month	Impact	Incidents
2023-10	major	3
2023-10	minor	59
2023-10	none	5
2023-11	critical	1
2023-11	major	1
2023-11	minor	56
2023-11	none	7
2023-12	minor	48
2023-12	none	2
2024-01	minor	37
2024-01	none	11
2024-02	minor	41
2024-02	none	5
2024-03	major	1
2024-03	minor	46
2024-03	none	5
2024-04	minor	62
2024-04	none	7
2024-05	minor	53
2024-05	none	8
2024-06	major	2
2024-06	minor	41
2024-06	none	4
2024-07	minor	61
2024-07	none	12
2024-08	major	1
2024-08	minor	72
2024-08	none	11
2024-09	minor	53
2024-09	none	5
2024-10	minor	51
2024-10	none	5
2024-11	minor	66
2024-11	none	7
2024-12	minor	49
2024-12	none	7
2025-01	minor	40
2025-01	none	4
2025-02	minor	44
2025-02	none	1
2025-03	major	1
2025-03	minor	47
2025-03	none	12
2025-04	minor	40
2025-04	none	11
2025-05	minor	29
2025-05	none	5
2025-06	minor	44
2025-06	none	7
2025-07	major	1
2025-07	minor	50
2025-07	none	7
2025-08	major	2
2025-08	minor	42
2025-08	none	2
2025-09	minor	52
2025-09	none	4
2025-10	minor	58
2025-10	none	3
2025-11	minor	32
2025-11	none	3
2025-12	major	1
2025-12	minor	33
2025-12	none	4
2026-01	minor	26
2026-01	none	4
2026-02	major	3
2026-02	minor	26
2026-02	none	7
2026-03	minor	40
2026-03	none	7
2026-04	major	1
2026-04	minor	31
2026-04	none	4
2026-05	major	1
2026-05	minor	39
2026-05	none	3
2026-06	critical	1
2026-06	minor	39
2026-06	none	5
2026-07	major	1
2026-07	minor	47
2026-07	none	5
2026-08	minor	22
2026-08	none	5
2026-09	minor	29
2026-09	none	5
2026-10	minor	20
2026-10	none	8

Silent edits

No silent edits or deletions detected for Vonage yet. We compare every 10-minute snapshot of each incident; 1 ordinary revisions (new updates, status changes) were seen.

Pricing, trust and legal pages

Page snapshot history

One dot per archived version. Grey = first archived (baseline), orange = text changed.

Data table

Date	Page	Change
2026-10-17	Privacy policy	baseline
2026-10-17	Terms of service	baseline
2026-10-17	Trust / security	baseline
2026-10-17	Pricing	baseline
2026-10-17	Subprocessors	baseline

Page	URL	Versions	History
Privacy policypartial	vonage.com/privacy	1	none yet
Subprocessorspartial	vonage.com/legal/subprocessors	1	none yet
Terms of servicepartial	vonage.com/terms	1	none yet
Pricingpartial	www.vonage.com/communications-apis/pricing/	1	none yet
Trust / securitypartial	www.vonage.com/security	1	none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 2,906 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)	Incident	Impact	Duration
2026-10-16 07:23 UTC	Nigeria SMS - Delivery Degradation affecting MTN Nigeria Network	minor	1.7 h
2026-10-16 06:46 UTC	Service Issue — Payments & Billing	none	0 min
2026-10-15 17:05 UTC	Voice API - Intermittent call failures in US-East-1	none	0 min
2026-10-14 13:24 UTC	Mexico SMS - Delivery degradation towards Altan MX Network	minor	19 h
2026-10-14 08:49 UTC	UK SMS - Delivery Degradation affecting 3uk Network	minor	7.3 h
2026-10-13 22:19 UTC	Germany Silent Authentication - Service degradation affecting Telekom Deutschland GmbH	minor	5.3 h
2026-10-13 16:35 UTC	Vonage Voice Product Issues	none	3.4 h
2026-10-13 08:48 UTC	UK SMS - Delivery Degradation affecting 3uk Network	minor	1.9 h
2026-10-13 01:26 UTC	Voice API - Service Degradation	minor	14 h
2026-10-12 09:24 UTC	Italy SMS - Delivery degradation towards Telekom Italia Network	minor	2.4 h
2026-10-12 09:13 UTC	UK SMS - Delivery Degradation affecting 3uk Network	minor	3.3 h
2026-10-12 07:21 UTC	Israel SMS - Delivery degradation towards Pelephone Network	minor	2.1 h
2026-10-12 02:28 UTC	Belgium SMS - Delivery Degradation affecting Proximus (20601)	minor	6.7 h
2026-10-10 12:58 UTC	Uzbekistan SMS - Delivery degradation towards Beeline Network	minor	6.5 h
2026-10-10 10:15 UTC	Video API - Connectivity Service Degradation	none	0 min
2026-10-10 01:17 UTC	Verify API Service restored	none	0 min
2026-10-09 11:36 UTC	Video: Issues impacting Media Connection	none	0 min
2026-10-09 09:49 UTC	Italy SMS - Delivery degradation towards Telekom Italia Network	minor	3.7 h
2026-10-08 20:07 UTC	USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network	minor	6.7 h
2026-10-08 08:46 UTC	France Silent Authentication - Service degradation affecting Bouygues Telecom	minor	26 h
2026-10-08 02:17 UTC	Video API - Media Session Service Degradation in EU West-1 Region	none	0 min
2026-10-07 16:31 UTC	USA MMS - Delivery degradation affecting MMS traffic towards AT&T operator	minor	6.3 h
2026-10-07 05:59 UTC	USA SMS & MMS - Delivery degradation affecting TFN & 10DLC traffic towards AT&T operator	minor	4.9 h
2026-10-06 14:10 UTC	Nigeria SMS - Delivery Degradation affecting MTN Nigeria Network	minor	11 h
2026-10-06 08:42 UTC	Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands	minor	4.7 h
2026-10-03 04:56 UTC	Video API Service Issue — US West Region	none	0 min
2026-10-01 09:10 UTC	USA SMS - Delivery Degradation affecting T-mobile Network through a subset of 10DLC numbers	minor	6.3 h
2026-10-01 08:59 UTC	Spain SMS - Delivery Degradation affecting DiGi Spain Network (21422)	minor	2.4 h
2026-09-30 20:22 UTC	Service Issue (Billing) in Platform	none	0 min
2026-09-30 12:39 UTC	Advanced Machine Detection Issues	none	0 min
2026-09-30 04:59 UTC	Voice API - WebRTC Service Degradation \| APAC Region	minor	4.7 h
2026-09-29 13:03 UTC	USA SMS - Delivery degradation affecting Short Code traffic towards AT&T operator	minor	4.5 h
2026-09-29 00:08 UTC	Issues impacting Customer Dashboard Aggregations for Verify v2	minor	1.1 h
2026-09-28 16:06 UTC	Sweden and Lithuania Voice - Degradation impacting Calls towards all networks affecting subset of Vonage Long Virtual Numbers	minor	9 d
2026-09-28 15:30 UTC	Sweden SMS & Voice - Degradation call and sms towards all network affecting Long Virtual Numbers	none	-56 min
2026-09-28 08:29 UTC	Spain SMS - Delivery degradation affecting messages from a subset of LVNs	minor	2.6 h
2026-09-28 06:45 UTC	Voice API degradation in EU region	minor	1.0 h
2026-09-27 23:47 UTC	Belgium SMS - Delivery Degradation affecting Proximus (20601)	minor	2.6 h
2026-09-25 03:54 UTC	Brazil SMS - Delivery Degradation affecting Claro	minor	2.9 h
2026-09-24 10:53 UTC	China SMS - Delivery degradation of Pre-Registered brands	minor	ongoing
2026-09-23 18:02 UTC	Nigeria SMS - Delivery Degradation towards MTN Network	minor	4.5 h
2026-09-23 17:41 UTC	Ghana SMS - Delivery Degradation towards MTN Network	minor	2.5 h
2026-09-23 10:57 UTC	United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers	minor	5.0 h
2026-09-23 09:54 UTC	Issue with Spain RCS Delivery	minor	2.5 h
2026-09-22 03:07 UTC	Voice API Latency Issue - USE1	minor	31 h
2026-09-21 20:44 UTC	Voice API Latency Issue - US-East	none	0 min
2026-09-21 04:25 UTC	Voice API Latency Issue - US-East	minor	9.3 h
2026-09-18 02:41 UTC	Canada Silent Authentication - Service degradation affecting Rogers Network	minor	38 min
2026-09-16 20:10 UTC	Taiwan SMS - Pre-Registered brands delivery degradation towards all networks	minor	1.9 h
2026-09-14 10:29 UTC	Indonesia SMS - Delivery degradation affecting Domestic Brands towards Smartfren Network	minor	3.6 h
2026-09-12 11:01 UTC	France Silent Authentication - Service degradation affecting the Bouygues Telecom network	minor	2 d
2026-09-11 11:51 UTC	Belgium Voice - Degradation towards all network affecting Long Virtual Numbers	minor	4 d
2026-09-09 08:29 UTC	Italy SMS - Delivery degradation affecting subset of Italy LVNs	minor	5.8 h
2026-09-08 19:34 UTC	USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks	minor	2.3 h
2026-09-07 15:40 UTC	Service issue in Voice API platform	minor	1.6 h
2026-09-04 08:46 UTC	Issues impacting Verify API Email channel	minor	5.0 h
2026-09-03 08:21 UTC	USA MMS - Delivery latency affecting MMS messages affecting multiple networks	minor	5 d
2026-09-02 15:53 UTC	Email Notification Delivery Issue	none	29 min
2026-09-02 12:13 UTC	Thailand SMS - Delivery Degradation of Pre-Registered brands towards all networks	minor	6.4 h
2026-09-02 09:14 UTC	Spain SMS - Delivery degradation affecting messages from a subset of LVNs	minor	4.1 h
2026-09-01 08:34 UTC	Mexico Voice - calls affecting from/to subset of our Vonage LVNs	minor	14 h
2026-09-01 03:36 UTC	USA MMS - Latency affecting MMS messages sent towards AT&T network	minor	9.4 h
2026-08-31 17:02 UTC	USA SMS - Delivery/MT receipt degradation affecting a subset of Short Codes to T-mobile	minor	3.4 h
2026-08-29 08:45 UTC	India - multiple networks - MULTIPLE CHANNEL PROCESSING DEGRADATION	minor	2 d
2026-08-29 08:26 UTC	France Silent Authentication - Service degradation affecting Bouygues Telecom	minor	2.0 h
2026-08-28 20:38 UTC	Voice API Issue in the US Region	none	55 min
2026-08-25 15:58 UTC	Issues impacting Conversational Connect	none	37 min
2026-08-24 10:55 UTC	USA SMS - Delivery degradation affecting 10DLC messages for all networks	minor	2.5 h
2026-08-20 18:15 UTC	Silent Authentication restored	none	0 min
2026-08-19 06:17 UTC	Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networks	minor	19 h
2026-08-18 10:16 UTC	United Kingdom SMS - Delivery Degradation towards United Kingdom Lycamobile Network	minor	3.6 h
2026-08-16 07:27 UTC	Australia Voice - Degradation affecting Fixed Line Numbers	minor	1.8 h
2026-08-15 15:47 UTC	United Kingdom SMS - Delivery Degradation towards United Kingdom Lycamobile Network	minor	7.8 h
2026-08-14 08:42 UTC	Sweden SMS - Delivery degradation affecting Telia Sweden	minor	56 min
2026-08-14 01:43 UTC	Colombia SMS - Delivery degradation towards Movistar	minor	2.7 h
2026-08-13 13:57 UTC	USA MMS - Latency affecting MMS messages sent towards T-Mobile network	minor	2 d
2026-08-13 09:23 UTC	France Silent Authentication - Service degradation affecting the Orange network	minor	1.9 h
2026-08-12 05:54 UTC	Chile SMS - Delivery Degradation towards Entel network	minor	6.0 h
2026-08-11 13:39 UTC	France SMS - Delivery degradation affecting Lebara Network	minor	2.7 h
2026-08-11 12:17 UTC	Dominican Republic SMS - Delivery Degradation towards Claro	minor	11 h
2026-08-11 03:39 UTC	APAC SIP calls intermittent calls drops	none	1.7 h
2026-08-09 21:47 UTC	Philippines SMS - Delivery Degradation affecting Globe Telecom	minor	14 h
2026-08-07 09:23 UTC	Kenya SMS - Delivery degradation towards Safaricom network	minor	2.7 h
2026-08-06 14:03 UTC	SMS Delivery Receipts Delayed - EU Region	none	0 min
2026-08-06 02:42 UTC	Germany SMS - Delivery degradation towards Telefonica Germany	minor	2.9 h
2026-08-05 15:44 UTC	USA SMS - Delivery Degradation affecting US Short code	minor	2.5 h
2026-08-05 15:24 UTC	France SMS - Delivery degradation affecting Lycamobile Network	minor	25 h
2026-08-05 11:00 UTC	Application linking/unlinking issues with WhatsApp External accounts in Vonage dashboard	minor	3.6 h
2026-08-04 06:55 UTC	Bolivia SMS - Delivery Degradation towards Viva network	minor	11 h
2026-07-30 10:35 UTC	Channel Manager API for RCS Message Opt-Out Disruption	minor	5.3 h
2026-07-30 08:11 UTC	Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network	none	0 min
2026-07-30 06:59 UTC	Honduras SMS - Delivery degradation towards Tigo network	minor	11 h
2026-07-29 13:59 UTC	Italy SMS - Delivery degradation towards Italy Fastweb	minor	1.8 h
2026-07-29 09:25 UTC	Verify V2 Email Channel Issue	none	0 min
2026-07-28 02:05 UTC	Israel SMS - Delivery degradation affecting Partner	minor	2.3 h
2026-07-26 05:29 UTC	United Kingdom SMS - Delivery degradation affecting Lycamobile UK	minor	3.0 h
2026-07-25 03:57 UTC	Brazil SMS - Delivery degradation affecting Claro Brazil	minor	2.8 h
2026-07-25 03:38 UTC	USA SMS - Delivery Degradation affecting traffic towards AT&T	minor	4.9 h
2026-07-24 21:54 UTC	Guatemala SMS - Delivery Degradation towards Claro	minor	2 d
2026-07-24 17:48 UTC	Hungary SMS - Delivery Degradation towards Telenor	minor	2.6 h