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CompaniesVonageIncidents

Vonage: Verify V2 Silent Auth Issue

MinorStatus: resolvededitedStarted Resolved (6.4 h)4 updatesvonageapi.statuspage.io (opens in new tab)

Affected components: Auth & Identity - Verify V2Verify V2

Timeline of updates

  1. investigating

    We are aware of issues that may be impacting some Vonage customers' Verify V2 Silent Authentication service due to a third party interruption. We’ll provide further updates within 2 hours 30 minutes. Thank you for your patience and understanding.
    Incident Start Time: 11/2/2026 08:30 UTC
    If you have any questions, please contact api.support.vonage.com

  2. investigating

    We are working to resolve the issue that may be impacting your Verify V2 Silent Authentication service. During the incident, customers may experience 500 errors during silent authentication requests. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding.
    Incident Start Time: 11/02/2026 08:30 UTC
    If you have any questions, please contact api.support.vonage.com.

  3. monitoring

    Vonage services show signs of recovery following today's interruption in Verify V2 Silent Authentication service. We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible.
    Incident Start Time: 11/02/2026 08:30 UTC
    If you have any questions, please contact

  4. resolved

    This issue has been resolved.
    Incident Start Time: 11/02/2026 08:30 UTC
    Incident End Time: 11/02/2026 13:00 UTC
    Please let api.support.vonage.com know if you continue to experience problems.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-02 11:03 UTC, resolved after 6.4 h, 4 update(s); edited after publishing.

Title
Verify V2 Silent Auth Issue
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7

Vonage profileRecent Vonage incidentsAll outages on November 2, 2026Vonage in November 2026MarkdownJSON