# Vonage: Verify V2 Silent Auth Issue

> Vonage status incident “Verify V2 Silent Auth Issue” on 2026-11-02: impact minor (vendor’s label), 6.4 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7
Last updated: 2026-11-02T17:33:47Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-02 11:03 UTC · Resolved: 2026-11-02 17:25 UTC · Duration: 6.4 h
- Updates: 4 · Affected components: Auth & Identity - Verify V2, Verify V2
- [Vendor status page: https://vonageapi.statuspage.io/incidents/73wb2l7f4vn7](https://vonageapi.statuspage.io/incidents/73wb2l7f4vn7)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-11-02 11:03 UTC: We are aware of issues that may be impacting some Vonage customers' Verify V2 Silent Authentication service due to a third party interruption. We’ll provide further updates within 2 hours 30 minutes. Thank you for your patience and understanding. Incident Start Time: 11/2/2026 08:30 UTC If you have any questions, please contact api.support.vonage.com
- **investigating** 2026-11-02 13:36 UTC: We are working to resolve the issue that may be impacting your Verify V2 Silent Authentication service. During the incident, customers may experience 500 errors during silent authentication requests. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. Incident Start Time: 11/02/2026 08:30 UTC If you have any questions, please contact api.support.vonage.com.
- **monitoring** 2026-11-02 15:42 UTC: Vonage services show signs of recovery following today's interruption in Verify V2 Silent Authentication service. We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. Incident Start Time: 11/02/2026 08:30 UTC If you have any questions, please contact
- **resolved** 2026-11-02 17:25 UTC: This issue has been resolved. Incident Start Time: 11/02/2026 08:30 UTC Incident End Time: 11/02/2026 13:00 UTC Please let api.support.vonage.com know if you continue to experience problems.

## Rewindex changes for this incident

- 2026-11-02 13:43 UTC: [Incident updated: Verify V2 Silent Auth Issue](https://rewindex.com/change/r4a69dce4d5b3e6.md)
- 2026-11-02 15:43 UTC: [Incident updated: Verify V2 Silent Auth Issue](https://rewindex.com/change/r9ed095d1c5ab97.md)
- 2026-11-02 17:33 UTC: [Incident updated: Verify V2 Silent Auth Issue](https://rewindex.com/change/rcad9a567fe4331.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-02 11:03 UTC, resolved after 6.4 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7
- Citation: Vonage, “Verify V2 Silent Auth Issue” (2026-11-02 11:03 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7 (CC BY 4.0).
- Markdown link: `[Vonage: Verify V2 Silent Auth Issue (2026-11-02)](https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7)`


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Canonical: https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7 · Markdown: https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/73wb2l7f4vn7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:12:41.994Z