rewindex

CompaniesVonageIncidents

Vonage: UK SMS - Delivery degradation of SMS traffic towards O2 UK Network

MinorStatus: resolvededitedStarted Resolved (6.0 h)4 updatesvonageapi.statuspage.io (opens in new tab)

Affected components: Global Connectivity - SMS EuropeSMS Europe

Timeline of updates

  1. investigating

    Please be advised that we are observing SMS delivery degradation towards O2 UK Network.
    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
    If you have any questions, please contact api.support.vonage.com

  2. investigating

    We are continuing to work with our carrier partners to resolve the issue. Please note that delivery is unaffected. Missing delivery reports.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-05 17:45 UTC, resolved after 6.0 h, 4 update(s); edited after publishing.

Title
UK SMS - Delivery degradation of SMS traffic towards O2 UK Network
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/smgwwb2ygrgb

Vonage profileRecent Vonage incidentsAll outages on November 5, 2026Vonage in November 2026MarkdownJSON