Vonage: Verify V2 Silent Auth Issue
Vonage revised its resolved Verify V2 incident notice to describe a service interruption reported by its third party and promise impacted customers a formal RFO. Customers may have seen increased 500 errors during silent authentication requests from 2026-10-19 09:00 UTC until full resolution at 2026-10-19 09:20 UTC; no impact level was stated.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Auth & Identity - Verify V2Verify V2
Timeline of updates
- resolvedEdited
Vonage services have been fully restored following today's Verify V2 service interruption reported by our third party, which began at 2026-10-19 09:00 UTC. During the incident, customers may have observed a spike in 500 errors during silent authentication requests. Full resolution of the incident has been confirmed effective 2026-10-19 09:20 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).