# Vonage: Verify V2 Silent Auth Issue

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-19 09:57 UTC · Resolved: 2026-10-19 09:57 UTC · Duration: 0 min
- Updates: 1 · Affected components: Auth & Identity - Verify V2, Verify V2
- [Vendor status page: https://stspg.io/n5b9yh37p8cx](https://stspg.io/n5b9yh37p8cx)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Summary

Vonage revised its resolved Verify V2 incident notice to describe a service interruption reported by its third party and promise impacted customers a formal RFO. Customers may have seen increased 500 errors during silent authentication requests from 2026-10-19 09:00 UTC until full resolution at 2026-10-19 09:20 UTC; no impact level was stated. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-10-19 09:57 UTC _(edited after publishing)_: Vonage services have been fully restored following today's Verify V2 service interruption reported by our third party, which began at 2026-10-19 09:00 UTC. During the incident, customers may have observed a spike in 500 errors during silent authentication requests. Full resolution of the incident has been confirmed effective 2026-10-19 09:20 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible.  If you have any questions, please contact api.support.vonage.com.

## Rewindex changes for this incident

- 2026-10-19 10:43 UTC: [Incident silently edited: Verify V2 Silent Auth Issue](https://rewindex.com/change/re0dbc03d43d2c1.md)


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Canonical: https://rewindex.com/company/vonage/incidents/yly8gnnhp28p · Markdown: https://rewindex.com/company/vonage/incidents/yly8gnnhp28p.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/yly8gnnhp28p · Generated 2026-10-19T21:10:38.312Z