Vonage: UK Silent Authentication - Service Degradation impacting Three network
Affected components: Global Connectivity - Verify SilentAuth EuropeVerify SilentAuth Europe
Timeline of updates
- investigating
We are currently experiencing degradation of the Silent Authentication service affecting the Three networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions. - monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: UK Silent Authentication - Service Degradation impacting Three network
- Incident updated: UK Silent Authentication - Service Degradation impacting Three network
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
e48558ef2270c621…Version 2 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
6ae395d3fdfe01bb…Version 3 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
9df054738de9a204…
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-27 17:37 UTC, resolved after 2.6 h, 3 update(s); edited after publishing.
- Title
- UK Silent Authentication - Service Degradation impacting Three network
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/63xzx60q29rk
Vonage profileRecent Vonage incidentsAll outages on October 27, 2026Vonage in October 2026MarkdownJSON