Vonage: UK SMS - Delivery degradation of SMS traffic towards O2 UK Network
Affected components: Global Connectivity - SMS EuropeSMS Europe
Timeline of updates
- investigating
Please be advised that we are observing SMS delivery degradation towards O2 UK Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com - monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: UK SMS - Delivery degradation of SMS traffic towards O2 UK Network
- Incident updated: UK SMS - Delivery degradation of SMS traffic towards O2 UK Network
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
995a0d3e52b5d803…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e1bc3bc9c29bdb8e…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
378b7fff89b57d45…
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-22 13:31 UTC, resolved after 2.8 h, 3 update(s); edited after publishing.
- Title
- UK SMS - Delivery degradation of SMS traffic towards O2 UK Network
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/rf5mpl6x8c0b
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