Vonage: Service Issues: Issues impacting WhatsApp Number Onboarding
Affected components: Global Connectivity - Whatsapp ConnectivityWhatsapp Connectivity
Timeline of updates
- investigating
We are aware of issues that may be impacting your WhatsApp number onboarding via the Embedded sign-up flow. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- identified
We continue to work to resolve the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Changes Rewindex caught on this incident
- Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding
- Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding
Archive proof
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How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).