Vonage: France SMS - Delivery degradation affecting SMS towards Orange France
Affected components: Global Connectivity - SMS EuropeSMS Europe
Timeline of updates
- investigating
We have been notified by our suppliers about degradation affecting traffic towards Orange France network.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com - identified
The issue have been identified.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com - monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France
- Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France
- Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-01 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3c62bd8025e1639a…Version 2 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5269ae8002f2bd9d…Version 3 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b09abb33d9a352e0…Version 4 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
99728f5728900fc4…
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-01 13:33 UTC, resolved after 17 h, 4 update(s); edited after publishing.
- Title
- France SMS - Delivery degradation affecting SMS towards Orange France
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx
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