# Vonage: France SMS - Delivery degradation affecting SMS towards Orange France

> Vonage status incident “France SMS - Delivery degradation affecting SMS towards Orange France” on 2026-11-01: impact minor (vendor’s label), 17 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx
Last updated: 2026-11-02T06:43:45Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-01 13:33 UTC · Resolved: 2026-11-02 06:40 UTC · Duration: 17 h
- Updates: 4 · Affected components: Global Connectivity - SMS Europe, SMS Europe
- [Vendor status page: https://vonageapi.statuspage.io/incidents/1txkh8w2xwkx](https://vonageapi.statuspage.io/incidents/1txkh8w2xwkx)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-11-01 13:33 UTC: We have been notified by our suppliers about degradation affecting traffic towards Orange France network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **identified** 2026-11-02 03:47 UTC: The issue have been identified. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-11-02 06:08 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-11-02 06:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-02 03:53 UTC: [Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France](https://rewindex.com/change/r8d86a195e6aa79.md)
- 2026-11-02 06:13 UTC: [Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France](https://rewindex.com/change/r21347c25a86223.md)
- 2026-11-02 06:43 UTC: [Incident updated: France SMS - Delivery degradation affecting SMS towards Orange France](https://rewindex.com/change/ra6b53b9de23988.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-01 13:33 UTC, resolved after 17 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx
- Citation: Vonage, “France SMS - Delivery degradation affecting SMS towards Orange France” (2026-11-01 13:33 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx (CC BY 4.0).
- Markdown link: `[Vonage: France SMS - Delivery degradation affecting SMS towards Orange France (2026-11-01)](https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx)`


---
Canonical: https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx · Markdown: https://rewindex.com/company/vonage/incidents/1txkh8w2xwkx.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/1txkh8w2xwkx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:40.092Z