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Vonage: Canada MMS - Delivery degradation affecting MMS Toll Free Numbers traffic towards Telus operator

MinorStatus: monitoringeditedStarted Not resolved2 updatesstspg.io (opens in new tab)

Affected components: Global Connectivity - MMS North AmericaMMS North America

Timeline of updates

  1. investigatingEdited

    We have been notified by our supplier about MMS degradation impacting messages to Telus toll-free numbers. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring

    A fix has been implemented and we are monitoring the results.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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