Vonage: UK SMS - Delivery degradation affecting subset of UK LVNs
Affected components: Global Connectivity - SMS EuropeSMS Europe
Timeline of updates
- investigating
We are currently observing SMS delivery degradation towards UK networks through a subset of our UK LVNs
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: UK SMS - Delivery degradation affecting subset of UK LVNs
- Incident updated: UK SMS - Delivery degradation affecting subset of UK LVNs
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f03742d3c14b9064…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2a92c036a55cc315…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
25029d57d3f32287…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-20 09:47 UTC, resolved after 2.3 h, 3 update(s); edited after publishing.
- Title
- UK SMS - Delivery degradation affecting subset of UK LVNs
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p
Vonage profileRecent Vonage incidentsAll outages on October 20, 2026Vonage in October 2026MarkdownJSON