# Vonage: UK SMS - Delivery degradation affecting subset of UK LVNs

> Vonage status incident “UK SMS - Delivery degradation affecting subset of UK LVNs” on 2026-10-20: impact minor (vendor’s label), 2.3 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p
Last updated: 2026-10-20T12:03:08Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-20 09:47 UTC · Resolved: 2026-10-20 12:03 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Global Connectivity - SMS Europe, SMS Europe
- [Vendor status page: https://stspg.io/1kwzq47ym4bd](https://stspg.io/1kwzq47ym4bd)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-20 09:47 UTC: We are currently observing SMS delivery degradation towards UK networks through a subset of our UK LVNs We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-20 11:24 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-20 12:03 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 11:33 UTC: [Incident updated: UK SMS - Delivery degradation affecting subset of UK LVNs](https://rewindex.com/change/r4d55344867c920.md)
- 2026-10-20 12:03 UTC: [Incident updated: UK SMS - Delivery degradation affecting subset of UK LVNs](https://rewindex.com/change/r88c68d08113eb2.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-20 09:47 UTC, resolved after 2.3 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p
- Citation: Vonage, “UK SMS - Delivery degradation affecting subset of UK LVNs” (2026-10-20 09:47 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p (CC BY 4.0).
- Markdown link: `[Vonage: UK SMS - Delivery degradation affecting subset of UK LVNs (2026-10-20)](https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p)`


---
Canonical: https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p · Markdown: https://rewindex.com/company/vonage/incidents/zg5lrbq6rv9p.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/zg5lrbq6rv9p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:29:37.227Z