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CompaniesVonageIncidents

Vonage: Brazil SMS - Delivery degradation towards multiple claro Network

MinorStatus: resolvededitedStarted Resolved (10 h)3 updatesvonageapi.statuspage.io (opens in new tab)

Affected components: Global Connectivity - SMS Latin AmericaSMS Latin America

Timeline of updates

  1. investigating

    Please be advised that we are observing message delivery degradation towards multiple claro network.
    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
    If you have any questions, please contact api.support.vonage.com

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-25 14:16 UTC, resolved after 10 h, 3 update(s); edited after publishing.

Title
Brazil SMS - Delivery degradation towards multiple claro Network
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/s8r40q5kmphg

Vonage profileRecent Vonage incidentsAll outages on October 25, 2026Vonage in October 2026MarkdownJSON