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Vonage: Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren

MinorStatus: resolvededitedStarted Resolved (2.6 h)3 updatesvonageapi.statuspage.io (opens in new tab)

Affected components: Global Connectivity - SMS APACSMS APAC

Timeline of updates

  1. investigating

    We are currently observing SMS delivery degradation towards Indonesia network XL Axiata and Smartfren. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
    If you have any questions, please contact api.support.vonage.com

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-10 04:39 UTC, resolved after 2.6 h, 3 update(s); edited after publishing.

Title
Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/gtkdt1m9y9x2

Vonage profileRecent Vonage incidentsAll outages on November 10, 2026Vonage in November 2026MarkdownJSON