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CompaniesBrevoIncidents

Brevo: Issue with plan purchase

No impact listedStatus: resolvededitedStarted Resolved (1.9 h)2 updatesstatus.brevo.com (opens in new tab)

Timeline of updates

  1. identified

    We are currently experiencing an issue with a third-party service responsible for tax calculations for customers with the United States as their billing country.

    As a result, customers in the US may be unable to purchase new plans and will see errors on the plan page. For renewals, credits will be applied to customer accounts, but invoice generation may fail.

    Our team is working and coordinating to restore normal operations as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available.

  2. resolved

    The issue has been resolved, and plan purchase should now function normally.

    Thank you for your patience while we worked to address the issue.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.brevo.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Brevo, started 2026-10-22 18:10 UTC, resolved after 1.9 h, 2 update(s); edited after publishing.

Title
Issue with plan purchase
Vendor
Brevo
Date
URL
https://rewindex.com/company/brevo/incidents/01M5JCX9P6PXB8FHRJFVFJ127T

Brevo profileRecent Brevo incidentsAll outages on October 22, 2026Brevo in October 2026MarkdownJSON