Rewindex

RewindexOutage eventsDec 12, 2024

OpenAI outage, Dec 12, 2024

13 vendors posted 13 incidents between 23:00 on Dec 11 and 01:00 on Dec 12 UTC, against about 4 incidents from 2 vendors in the same hours on an ordinary week. 5 vendors named OpenAI in 5 incidents (5 of them blamed it). Vendors reported an OpenAI outage; OpenAI’s own incident for this date is not in the archive.

Observed, not verified. A line means a vendor’s incident named another vendor, or started in the same window. It is not a proven cause.

Times are UTC; lags are from when the first vendor named OpenAI.

    5. first vendor named OpenAI 23:58
Named OpenAINamed another vendorDid not name anyoneEach column is 30 minutes

How it spread

Vendors that named OpenAI, grouped by when they posted, and vendors that blamed one of the vendors OpenAI took down. Solid lines: the vendor named the other. Dashed: same window, not named.

Swipe sideways to see the whole diagram.

OpenAIown incident not archivedWithin an hour5 vendors, 5 blamed OpenAITwilio, Cursor, LlamaIndex, Gorgias +1
OpenAIown incident not archivedWithin an hour5 vendors, 5 blamed OpenAITwilio, Cursor, LlamaIndex,Gorgias +1
Rendered on the server with pele from the Mermaid source below. Each box lists the first few vendors; every vendor is listed further down.
Mermaid source
flowchart LR
  root["OpenAI<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 5 blamed OpenAI<br/>Twilio, Cursor, LlamaIndex, Gorgias +1"]:::blames
  root --> h1

Vendors that named OpenAI

In their own words. “Blames” means a causal phrase sits next to the name (“due to”, “upstream provider”…).

Within an hour

5 vendors

Same window, did not name anyone

8 incidents started during the event without naming OpenAI or another vendor. Some are part of it, some are a normal day’s background (about 4 in these hours).

Show all 8

Detected automatically from 13 status pages opening incidents in the peak hour (normally at most 6). Mentions are matched by name in each incident’s title and updates, then classified as cause, location or integration; quoted text is the vendor’s. Vendors that share one status page are shown once.