Rewindex

CompaniesLlamaIndexIncidents

LlamaIndex: LlamaParse features impacted by OpenAI outage

MajorStatus: resolvedStarted Resolved (5.4 h)1 updatellamaindex.statuspage.io (opens in new tab)
Part of an outage event

OpenAI outage, Dec 12, 2024 · 13 vendors, 13 incidents

LlamaIndex’s incident blames OpenAI as the cause. (hop 1, posted +19 min vs the first vendor naming OpenAI)

“…LlamaParse features impacted by OpenAI outage OpenAI API has largely recovered https://status.openai.com/…”

Swipe sideways to see the whole diagram.

OpenAIown incident not archivedWithin an hour5 vendors, 5 blamed OpenAITwilio, Cursor, LlamaIndex, Gorgias +1LlamaIndex (this incident)posted +19 min
OpenAIown incident not archivedWithin an hour5 vendors, 5 blamed OpenAITwilio, Cursor, LlamaIndex,Gorgias +1LlamaIndex (this incident)posted +19 min
LlamaIndex is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["OpenAI<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 5 blamed OpenAI<br/>Twilio, Cursor, LlamaIndex, Gorgias +1"]:::blames
  root --> h1
  me["LlamaIndex (this incident)<br/>posted +19 min"]:::me
  h1 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    OpenAI API has largely recovered https://status.openai.com/

From LlamaIndex’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on llamaindex.statuspage.io (opens in new tab).

LlamaIndex profileRecent LlamaIndex incidentsMarkdownJSON