Outages by dayDecember 12, 2024

Outages on December 12, 2024

UTC day 2024-12-12 (Dec 12, 2024, 00:00 to Dec 12, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

84incidents started

14labelled major or critical

42vendors with a new incident

29still open from earlier days

By vendor label: Critical 1 · Major 13 · Minor 60 · No impact listed 10 · 33 maintenance

Outage events this day

23:00OpenAI outage · 5 linked vendors, plus 8 other incidents also happening in the same window (not linked)
Vendors reported an OpenAI outage; OpenAI’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 84

Vendor	Incident	Impact	Started	Resolved	Status
Grammarly	Generative AI assistance is not available	Critical	00:12	03:00 (2.8 h)	resolved
Cursor	Upstream Service Degradation - Codebase Search	Major	00:13	05:00 (4.8 h)	resolved
LlamaIndex	LlamaParse features impacted by OpenAI outage	Major	00:17	05:41 (5.4 h)	resolved
Gorgias	OpenAI outage impacting some AI features	Major	00:19	00:51 (32 min)	resolved
Buildkite	Hosted Agents - Scheduling Issues	Major	00:36	02:30 (1.9 h)	resolved
Claude	Elevated error rates and latency on requests to the Anthropic API	Major	02:38	Dec 13, 2024, 17:29 (39 h)	resolved
Anthropic	Elevated error rates and latency on requests to the Anthropic API	Major	02:38	Dec 13, 2024, 17:29 (39 h)	resolved
Nebius	Virtual Machines Unavailability in EU-WEST1	Major	08:45	11:58 (3.2 h)	resolved
Render	Deployments in Frankfurt not completing	Major	14:01	15:50 (1.8 h)	resolved
1Password	Browser Extension Login Access Degraded	Major	17:36	19:16 (1.7 h)	resolved
Rippling	Issues with employee API endpoints	Major	19:13	Dec 13, 2024, 19:24 (24 h)	resolved
Pulumi	Pulumi deployments are failing	Major	20:58	21:20 (22 min)	resolved
RevenueCat	Elevated Apple API Errors	Major	21:23	22:01 (38 min)	resolved
Pulumi	Degraded performance in Pulumi Deployments	Major	22:03	23:57 (1.9 h)	resolved
Dialpad	Some customers may be experiencing degraded performance with Ai Agent	Minor	00:06	04:07 (4.0 h)	resolved
Devin (Cognition)	Degraded Performance	Minor	00:18	01:57 (1.6 h)	resolved
Retell AI	TTS provider openai is down	Minor	00:41	00:47 (6 min)	resolved
Twilio	SMS Delivery Delays and Failures to TriMob In Ukraine	Minor	00:42	05:24 (4.7 h)	resolved
Ashby	All-in-One: Slowness in Bulk Actions, Email Campaigns, and AI features	Minor	00:45	01:37 (52 min)	resolved
Retell AI	TTS provider openai is down	Minor	00:50	01:00 (10 min)	resolved
Monday.com	Not receiving emails from Gmail	Minor	01:00	01:38 (38 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:02	01:10 (8 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:12	01:28 (16 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:32	01:34 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:38	01:40 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:46	01:48 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:50	01:52 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:58	02:04 (6 min)	resolved
Retell AI	TTS provider openai is down	Minor	02:09	02:10 (1 min)	resolved
Retell AI	TTS provider openai is down	Minor	02:15	02:19 (4 min)	resolved
Retell AI	TTS provider openai is down	Minor	02:29	02:35 (6 min)	resolved
Retell AI	TTS provider openai is down	Minor	03:05	03:07 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	03:15	03:17 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	03:35	03:37 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	03:53	03:55 (2 min)	resolved
Nebius	Billing API Latency Degradation	Minor	07:00	08:48 (1.8 h)	resolved
Jina AI	High Model Latency	Minor	07:05	07:10 (5 min)	resolved
Jina AI	High Model Latency	Minor	07:05	07:10 (5 min)	resolved
Twilio	SMS Delivery Delays to To Motive Network In Russia	Minor	07:16	10:14 (3.0 h)	resolved
Scaleway	[Dedibox] DC2 room 301 rack B5 - PUB switch issue	Minor	07:27	07:27 (0 min)	resolved
Jina AI	High Model Latency	Minor	07:50	07:55 (5 min)	resolved
Jina AI	High Model Latency	Minor	07:50	07:55 (5 min)	resolved
Jina AI	High Model Latency	Minor	08:15	08:20 (5 min)	resolved
Jina AI	High Model Latency	Minor	08:15	08:20 (5 min)	resolved
Jina AI	High Model Latency	Minor	09:45	09:50 (5 min)	resolved
Jina AI	High Model Latency	Minor	09:45	09:50 (5 min)	resolved
Twilio	Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.	Minor	12:00	Dec 13, 2024, 15:24 (27 h)	resolved
v0	SSL Certificate Generation Delays	Minor	12:11	14:13 (2.0 h)	resolved
Vercel	SSL Certificate Generation Delays	Minor	12:11	14:13 (2.0 h)	resolved
Confluent	Confluent Cloud - Degraded Performance - AWS ap-northeast-1	Minor	12:17	20:12 (7.9 h)	resolved
RevenueCat	Unable to save app configuration on dashboard	Minor	12:17	13:17 (1.0 h)	resolved
Jina AI	High Model Latency	Minor	12:40	12:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	12:40	12:45 (5 min)	resolved
Twilio	AccSec API Errors to UK	Minor	13:22	18:30 (5.1 h)	resolved
Logz.io	An issue with Metric services was detected in US-EAST-1	Minor	14:18	14:29 (11 min)	resolved
Twilio	SMS Delivery Delays to TIM Network in Brazil.	Minor	15:21	Dec 13, 2024, 04:09 (13 h)	resolved
RevenueCat	Elevated Error Rates	Minor	16:20	19:36 (3.3 h)	resolved
Aircall	One way audio issue on outbound calls in France	Minor	16:21	17:47 (1.4 h)	resolved
MessageBird (Bird)	Flows processing is delayed	Minor	16:33	18:08 (1.6 h)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	18:07	Dec 13, 2024, 04:43 (11 h)	resolved
Vonage	Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	18:16	Dec 13, 2024, 02:43 (8.4 h)	resolved
DigitalOcean	Managed Database Operations	Minor	18:34	Dec 13, 2024, 04:05 (9.5 h)	resolved
Jina AI	High Model Latency	Minor	18:40	18:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	18:40	18:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	19:10	19:15 (5 min)	resolved
Jina AI	High Model Latency	Minor	19:10	19:15 (5 min)	resolved
Greenhouse	Suggest Times feature for interviews	Minor	21:26	22:47 (1.4 h)	resolved
Optimizely	Event processing delay impacting GraphQL responses	Minor	21:34	22:06 (32 min)	resolved
Jina AI	High Model Latency	Minor	21:40	21:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	21:40	21:45 (5 min)	resolved
CircleCI	MacOS m2pro.large Jobs delayed	Minor	21:43	22:43 (1.0 h)	resolved
Mezmo	New logs are not available for some accounts	Minor	21:51	22:15 (24 min)	postmortem
Vonage	Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico	Minor	22:47	Dec 13, 2024, 00:49 (2.0 h)	resolved
DigitalOcean	DNS Resolution in NYC1	Minor	23:20	Dec 13, 2024, 01:24 (2.1 h)	resolved
Segment	Generative AI features unavailable	No impact listed	00:21	04:32 (4.2 h)	resolved
Dropbox	Dash Answers was down for some users	No impact listed	00:36	00:36 (0 min)	resolved
DNSimple	DNS resolution issues in AMS region	No impact listed	00:39	01:23 (44 min)	resolved
Confluence	Errors on AI features	No impact listed	03:03	08:37 (5.6 h)	resolved
Jira	Errors on AI features	No impact listed	03:03	08:37 (5.6 h)	resolved
Snyk	Snyk Github Server App Integration Error	No impact listed	11:02	15:23 (4.3 h)	resolved
Sinch	Sinch Elastic SIP Trunking - Incident	No impact listed	14:46	15:05 (19 min)	resolved
Hotjar	Some users can't access the individual survey from the survey list page	No impact listed	16:42	18:04 (1.4 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	17:52	18:40 (48 min)	resolved
Mixpanel	Temporary missing data affecting projects that have submitted GDPR Deletion Requests between [Nov 20 - Dec 11]	No impact listed	21:23	21:23 (0 min)	resolved

Still open from earlier days 29

Vendor	Incident	Impact	Started	Resolved	Status
Braze	Issues with Meta services	Critical	Dec 11, 2024, 18:38	01:14 (6.6 h)	resolved
MessageBird (Bird)	WhatsApp Message sending impacted by WhatsApp Business API outage	Critical	Dec 11, 2024, 19:01	01:50 (6.8 h)	resolved
Lever	Multiple feedback on a panel associated with a single user	Major	Dec 6, 2024, 18:24	Feb 18, 2025, 18:28 (74 d)	resolved
Hootsuite	Issues accessing features within Insights (powered by Brandwatch)	Major	Dec 10, 2024, 17:37	10:53 (41 h)	resolved
Hootsuite	Issues related to Meta related products (Facebook, Instagram, Whatsapp, Threads)	Major	Dec 11, 2024, 18:30	02:59 (8.5 h)	resolved
Gorgias	Meta services are down	Major	Dec 11, 2024, 18:53	01:15 (6.4 h)	resolved
Cloudinary	Manage Transformation page is currently down.	Major	Dec 11, 2024, 22:18	00:43 (2.4 h)	resolved
Twilio	Call Failures to a subset of Twilio's Numbers in Thailand	Major	Dec 11, 2024, 23:08	04:41 (5.5 h)	resolved
Vanta	Vanta AI features are currently unavailable due to a vendor outage	Major	Dec 11, 2024, 23:54	Dec 13, 2024, 00:03 (24 h)	resolved
Twilio	Help Center AI Assistance is Down	Major	Dec 11, 2024, 23:58	05:29 (5.5 h)	resolved
Scaleway	[DC5] Switch rebooted in Room 1 rack D46	Minor	Dec 6, 2024, 08:13	Dec 18, 2024, 11:06 (12 d)	resolved
Akamai	Reporting Issues	Minor	Dec 9, 2024, 03:15	Dec 13, 2024, 10:27 (4 d)	resolved
Aircall	Outbound Call Connectivity in APAC Region	Minor	Dec 9, 2024, 03:33	03:29 (3 d)	resolved
Twilio	SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 9, 2024, 17:59	Dec 16, 2024, 19:38 (7 d)	resolved
Scaleway	[Object Storage] - SSE-C MPU impossible to download	Minor	Dec 10, 2024, 09:01	Dec 18, 2024, 11:14 (8 d)	resolved
Twilio	SMS Delivery Delays And Failures to Movicel Network in Angola	Minor	Dec 10, 2024, 11:20	08:31 (45 h)	resolved
Mapbox	Delayed delivery of Mapbox Traffic Data	Minor	Dec 10, 2024, 17:37	Dec 17, 2024, 22:08 (7 d)	resolved
Twilio	SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.	Minor	Dec 10, 2024, 18:05	Dec 26, 2024, 19:42 (16 d)	resolved
Sinch	Delivery Issue Nicaragua - Tigo	Minor	Dec 11, 2024, 03:27	01:10 (22 h)	resolved
Vonage	Service Issue in Messages API Platform: WhatsApp	Minor	Dec 11, 2024, 18:17	01:07 (6.8 h)	resolved
Twilio	Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify	Minor	Dec 11, 2024, 18:28	01:06 (6.6 h)	resolved
Dialpad	Some customers may be experiencing issues with WhatsApp messaging via Omnichannel	Minor	Dec 11, 2024, 18:39	00:55 (6.3 h)	resolved
Twilio	Call Quality Issue to a Subset of Twilio's Numbers in Brazil	Minor	Dec 11, 2024, 19:04	01:57 (6.9 h)	resolved
Sinch	External Degradation - Whatsapp	Minor	Dec 11, 2024, 19:17	04:09 (8.9 h)	resolved
BigCommerce	Meta Outage Causing Failures for Subset (<1%) of Meta CAPI Events	Minor	Dec 11, 2024, 19:37	03:37 (8.0 h)	resolved
Retell AI	TTS provider openai is down	Minor	Dec 11, 2024, 23:33	00:39 (1.1 h)	resolved
Canva	Some Users might experience difficulty using some Canva AI powered Tools	Minor	Dec 11, 2024, 23:51	06:04 (6.2 h)	resolved
Twilio	Voice Intelligence Operator Results Delayed	Minor	Dec 11, 2024, 23:51	03:44 (3.9 h)	resolved
Bandwidth	Inbound UK Messaging Incident	No impact listed	Dec 11, 2024, 22:32	23:30 (25 h)	resolved

Maintenance 33

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline network	Maintenance	00:00	03:01 (3.0 h)	resolved
Crusoe	[Scheduled] WAN Network Maintenance in us-southcentral1	Maintenance	02:00	04:00 (2.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - EU3	Maintenance	02:00	03:00 (1.0 h)	resolved
Vonage	[Scheduled] Colombia SMS - Planned maintenance impacting Telefonica Movistar	Maintenance	03:00	09:01 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Telefónica Movistar- CO	Maintenance	03:01	09:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:01	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Emergency EVS (911) Maintenance - ATL Data Center	Maintenance	05:00	09:00 (4.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Partner Maintenance	Maintenance	05:00	09:01 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:00	10:00 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:01	09:01 (4.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	05:02	12:00 (7.0 h)	resolved
RevenueCat	[Scheduled] Routine Database Maintenance	Maintenance	06:05	08:05 (2.0 h)	resolved
Sinch	[Scheduled] DI MMS 365(MM7) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-11497	Maintenance	07:00	09:52 (2.9 h)	resolved
Twilio	[Scheduled] US MMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Scaleway	[Scheduled] [website] -Scheduled maintenance on the feature-request page	Maintenance	08:00	09:00 (1.0 h)	resolved
Vonage	[Scheduled] Planned maintenance on Redact API, Reports API, Voice-Inspector	Maintenance	08:01	16:00 (8.0 h)	resolved
Twilio	[Scheduled] New Zealand Voice Carrier Partner Maintenance	Maintenance	09:00	15:00 (6.0 h)	resolved
Vonage	[Scheduled] New Zealand Voice - Maintenance affecting calls from/to New Zealand Long Virtual Numbers	Maintenance	09:00	15:00 (6.0 h)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - US3	Maintenance	11:00	12:00 (1.0 h)	resolved
Sinch	[Scheduled] DI \| Enterprise Services \| Network Maintenance \| PCR Number # PCRSDI-11502	Maintenance	14:00	14:04 (4 min)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	14:00	19:00 (5.0 h)	resolved
Vonage	[Scheduled] 10DLC Maintenance Window	Maintenance	14:00	not resolved	unknown
Twilio	[Scheduled] Pakistan SMS Carrier Maintenance - Jazz	Maintenance	19:00	19:30 (30 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Yota and MegaFon	Maintenance	20:00	Dec 13, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Dec 13, 2024, 00:00 (4.0 h)	resolved
Devin (Cognition)	devinapps.com is temporarily down for maintenance	Maintenance	20:06	23:00 (2.9 h)	resolved
Semgrep	[Scheduled] Primary tenant Semgrep AppSec Platform: Apply database improvements	Maintenance	20:30	21:00 (30 min)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - EU-Central (Frankfurt)	Maintenance	21:00	Dec 13, 2024, 01:00 (4.0 h)	resolved
Vonage	[Scheduled] Egypt SMS - Planned maintenance affecting Vodafone Egypt network	Maintenance	23:00	Dec 13, 2024, 04:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grammarly, Cursor, LlamaIndex, Gorgias, Buildkite, Claude, Anthropic, Nebius, Render, 1Password, Rippling, Pulumi.

Cite this

84 vendor-reported incidents started on 2024-12-12 (UTC) across 42 vendors, 14 labelled major or critical by the vendor.

Title: Outages on December 12, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-12 00:00 UTC
URL: https://rewindex.com/outages/2024-12-12

All days Outage events Markdown