Outages by dayDecember 13, 2024

Outages on December 13, 2024

UTC day 2024-12-13 (Dec 13, 2024, 00:00 to Dec 13, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

57incidents started

14labelled major or critical

33vendors with a new incident

18still open from earlier days

By vendor label: Critical 5 · Major 9 · Minor 34 · No impact listed 9 · 8 maintenance

Incidents started this day 57

Vendor	Incident	Impact	Started	Resolved	Status
Confluent	Confluent Cloud API requests may return HTTP 401 errors	Critical	01:29	02:39 (1.2 h)	resolved
SurveyMonkey	Analyze Results / Shared Data Page not loading	Critical	04:24	05:29 (1.1 h)	resolved
PyPI (Python Infrastructure)	Infrastructure Outage	Critical	13:44	15:09 (1.4 h)	resolved
Red Hat (incl. Quay.io)	Pull Failures on registry.redhat.io	Critical	19:30	19:30 (0 min)	resolved
Runway	Elevated API Errors	Critical	23:29	Dec 14, 2024, 00:34 (1.1 h)	resolved
Runway	Planned Maintenace	Major	02:03	02:17 (14 min)	resolved
Xero	Global: Bank Feeds - Customers may be unable to add bank accounts in Xero	Major	06:05	07:12 (1.1 h)	resolved
Okta	HTTP 429 on login.okta.com	Major	14:47	not resolved	resolved
Substack	Elevated Error Rates	Major	16:21	16:50 (29 min)	resolved
Scaleway	[Dedibox] DC3 room 4-4 rack F8 blocks C D E F - Public switch issue	Major	17:15	20:01 (2.8 h)	resolved
Wix	Problem Loading Some Sites	Major	17:32	17:36 (4 min)	resolved
Bandwidth	10DLC Provisioning Incident	Major	20:18	20:33 (15 min)	resolved
Twilio	Sms Delivery Failures On Rogers Wireless In Canada	Major	21:34	Dec 14, 2024, 02:34 (5.0 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks In South Korea	Major	23:46	Dec 14, 2024, 10:39 (11 h)	resolved
Akamai	Certificate Provisioning System issue	Minor	00:34	02:53 (2.3 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	03:02	10:58 (7.9 h)	resolved
Jina AI	High Model Latency	Minor	06:35	07:05 (30 min)	resolved
Jina AI	High Model Latency	Minor	06:35	06:55 (20 min)	resolved
Jina AI	High Model Latency	Minor	07:00	07:05 (5 min)	resolved
Retell AI	Custom LLM not requesting responses	Minor	08:15	11:23 (3.1 h)	resolved
Vonage	Myanmar SMS - Delivery Degradation towards Ooredoo Network	Minor	08:37	14:28 (5.8 h)	resolved
Twilio	SMS Delivery Delays to Oredoo Network in Myanmar	Minor	08:43	16:18 (7.6 h)	resolved
Elastic Cloud	Deployment creation problems in AWS region	Minor	08:50	09:37 (47 min)	resolved
Jina AI	High Model Latency	Minor	09:40	09:50 (10 min)	resolved
Jina AI	High Model Latency	Minor	09:40	09:50 (10 min)	resolved
DigitalOcean	Spaces CDN	Minor	09:55	11:01 (1.1 h)	resolved
v0	Blob deliveries failing in some situations	Minor	10:15	11:32 (1.3 h)	resolved
Vercel	Blob deliveries failing in some situations	Minor	10:15	11:32 (1.3 h)	resolved
MessageBird (Bird)	Inbound calls with call distribution are not being routed to agents	Minor	12:14	13:01 (47 min)	resolved
Webflow	Reports of the Designer crashing after creating or modifying Ecommerce Products	Minor	12:28	15:05 (2.6 h)	resolved
Jina AI	High Model Latency	Minor	12:40	13:00 (20 min)	resolved
Jina AI	High Model Latency	Minor	12:40	12:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	12:55	13:00 (5 min)	resolved
Jira	View Remaining XX comments is missing and users are not able to load more comments.	Minor	13:27	23:49 (10 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Orange	Minor	13:50	Dec 16, 2024, 15:34 (3 d)	resolved
Twilio	SMS Delivery Delays When Sending Messages to Orange and Tigo in Congo.	Minor	13:54	Dec 16, 2024, 17:41 (3 d)	resolved
Heap	Heap CoPilot is currently unavailable	Minor	15:29	16:08 (39 min)	resolved
Maven Central	Search results are out of date	Minor	16:01	16:29 (28 min)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	17:52	20:09 (2.3 h)	resolved
Bandwidth	ATL Data Center Incident	Minor	18:56	Dec 14, 2024, 04:17 (9.3 h)	resolved
Braze	SparkPost Incident Affecting EU Region	Minor	19:26	22:56 (3.5 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	19:44	Dec 14, 2024, 00:44 (5.0 h)	resolved
Twilio	SMS Delivery Delays to Mtn Network In Nigeria	Minor	20:14	Dec 14, 2024, 01:07 (4.9 h)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	20:27	Dec 14, 2024, 02:02 (5.6 h)	resolved
Vonage	Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	20:41	Dec 14, 2024, 02:51 (6.2 h)	resolved
Twilio	SMS Delivery Reports Delays To Tim Network In Brazil	Minor	20:54	Dec 14, 2024, 04:20 (7.4 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	21:36	Dec 17, 2024, 14:19 (4 d)	resolved
Vonage	Mexico SMS - Delivery degradation of preregistered domestic and international traffic to Telcel Mexico	Minor	23:54	Dec 14, 2024, 03:07 (3.2 h)	resolved
Discord	Server Availability	No impact listed	00:22	00:50 (28 min)	resolved
MessageBird (Bird)	Newly created items on our Bird platform are not showing on the listing pages	No impact listed	09:52	10:11 (19 min)	resolved
RevenueCat	Connectivity issues from China	No impact listed	11:38	Dec 16, 2024, 04:35 (3 d)	resolved
DigitalOcean	Retro - VPC Connectivity Issue in NYC3	No impact listed	13:25	13:25 (0 min)	resolved
Akamai	NetStorage Issues	No impact listed	15:30	15:30 (0 min)	resolved
imgix	Quality degradation for a small portion of rendered images in the EU	No impact listed	17:57	Dec 10, 2024, 03:00 (-5218 min)	postmortem
Elastic Cloud	Traffic filter application delay in AWS Frankfurt (aws-eu-central-1)	No impact listed	18:33	18:33 (0 min)	resolved
Claude	Elevated errors on the Anthropic API	No impact listed	21:58	21:58 (0 min)	resolved
Anthropic	Elevated errors on the Anthropic API	No impact listed	21:58	21:58 (0 min)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Lever	Multiple feedback on a panel associated with a single user	Major	Dec 6, 2024, 18:24	Feb 18, 2025, 18:28 (74 d)	resolved
Vanta	Vanta AI features are currently unavailable due to a vendor outage	Major	Dec 11, 2024, 23:54	00:03 (24 h)	resolved
Claude	Elevated error rates and latency on requests to the Anthropic API	Major	Dec 12, 2024, 02:38	17:29 (39 h)	resolved
Anthropic	Elevated error rates and latency on requests to the Anthropic API	Major	Dec 12, 2024, 02:38	17:29 (39 h)	resolved
Rippling	Issues with employee API endpoints	Major	Dec 12, 2024, 19:13	19:24 (24 h)	resolved
Scaleway	[DC5] Switch rebooted in Room 1 rack D46	Minor	Dec 6, 2024, 08:13	Dec 18, 2024, 11:06 (12 d)	resolved
Akamai	Reporting Issues	Minor	Dec 9, 2024, 03:15	10:27 (4 d)	resolved
Twilio	SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 9, 2024, 17:59	Dec 16, 2024, 19:38 (7 d)	resolved
Scaleway	[Object Storage] - SSE-C MPU impossible to download	Minor	Dec 10, 2024, 09:01	Dec 18, 2024, 11:14 (8 d)	resolved
Mapbox	Delayed delivery of Mapbox Traffic Data	Minor	Dec 10, 2024, 17:37	Dec 17, 2024, 22:08 (7 d)	resolved
Twilio	SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.	Minor	Dec 10, 2024, 18:05	Dec 26, 2024, 19:42 (16 d)	resolved
Twilio	Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.	Minor	Dec 12, 2024, 12:00	15:24 (27 h)	resolved
Twilio	SMS Delivery Delays to TIM Network in Brazil.	Minor	Dec 12, 2024, 15:21	04:09 (13 h)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	Dec 12, 2024, 18:07	04:43 (11 h)	resolved
Vonage	Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	Dec 12, 2024, 18:16	02:43 (8.4 h)	resolved
DigitalOcean	Managed Database Operations	Minor	Dec 12, 2024, 18:34	04:05 (9.5 h)	resolved
Vonage	Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico	Minor	Dec 12, 2024, 22:47	00:49 (2.0 h)	resolved
DigitalOcean	DNS Resolution in NYC1	Minor	Dec 12, 2024, 23:20	01:24 (2.1 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	03:00	07:00 (4.0 h)	resolved
Census	[Scheduled] DB Maintenance	Maintenance	04:35	04:36 (1 min)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - LAX	Maintenance	05:00	10:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] Scheduled Maintenance for Programmable Wireless – Usage and Billing Reports Delays	Maintenance	06:00	16:00 (10 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	06:01	08:30 (2.5 h)	resolved
SparkPost	Emergency Maintenance Notification: EU Routers	Maintenance	18:26	22:37 (4.2 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for P24 - Santander	Maintenance	22:00	Dec 14, 2024, 06:00 (8.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Confluent, SurveyMonkey, PyPI (Python Infrastructure), Red Hat (incl. Quay.io), Runway, Xero, Okta, Substack, Scaleway, Wix, Bandwidth, Twilio.

Cite this

57 vendor-reported incidents started on 2024-12-13 (UTC) across 33 vendors, 14 labelled major or critical by the vendor.

Title: Outages on December 13, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-13 00:00 UTC
URL: https://rewindex.com/outages/2024-12-13

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