Companies Twilio Monthly reportsDecember 2024

Twilio in December 2024: incidents, uptime and changes

193incidents posted

4labelled major or critical

97.38%free of major/critical

1.96%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 19 h 26 min, incident time 30.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 166 · No impact listed 23

Major and critical incidents 4

Incident	Impact	Started	Duration	Status	Day
Call Failures to a subset of Twilio's Numbers in Thailand	Major	Dec 11, 2024, 23:08	5.5 h	resolved	12-11
Help Center AI Assistance is Down	Major	Dec 11, 2024, 23:58	5.5 h	resolved	12-11
Sms Delivery Failures On Rogers Wireless In Canada	Major	Dec 13, 2024, 21:34	5.0 h	resolved	12-13
SMS Delivery Delays to Multiple Networks In South Korea	Major	Dec 13, 2024, 23:46	11 h	resolved	12-13

Other incidents 189

Incident	Impact	Started	Duration	Status	Day
SMS Delivery Failures To A Subset Of Phone Numbers In Brazil	Minor	Dec 1, 2024, 03:10	2.2 h	resolved	12-01
Inbound SMS Delivery Failures to a Subset of Phone Numbers in Brazil	Minor	Dec 1, 2024, 09:34	6.5 h	resolved	12-01
SMS Delivery Delays From and to Twilio Philippines Phone Numbers	Minor	Dec 1, 2024, 11:35	45 h	resolved	12-01
SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil via a Subset of Twilio Shortcodes	Minor	Dec 1, 2024, 14:44	7 d	resolved	12-01
SMS Delivery Failures to Multiple networks in Caribbean Islands	Minor	Dec 2, 2024, 03:36	10.0 h	resolved	12-02
SMS Delivery Receipt Delays to Verizon Network in the US for a Subset of Toll free numbers	Minor	Dec 2, 2024, 07:56	10 h	resolved	12-02
MMS Delivery Report Delays to Verizon Network in the US for a Subset of Toll -Free Numbers	Minor	Dec 2, 2024, 08:03	9.2 h	resolved	12-02
SMS Delivery Delays to Multiple Networks in Belgium	Minor	Dec 2, 2024, 08:09	30 h	resolved	12-02
MMS Delivery Report Delays to Verizon Wireless in the US via Twilio Short Codes	Minor	Dec 2, 2024, 08:54	8.0 h	resolved	12-02
SMS Delivery Receipt Delays Verizon Network in the US via Subset of Short Codes	Minor	Dec 2, 2024, 08:57	9.3 h	resolved	12-02
Inbound SMS Delivery Failures to a Subset of Phone Numbers in Brazil	Minor	Dec 2, 2024, 09:08	4.7 h	resolved	12-02
SMS Delivery Failures From and To Twilio Ireland Phone Numbers	Minor	Dec 2, 2024, 09:32	7.9 h	resolved	12-02
SMS Delivery Delays to Tele2 Network in Sweden	Minor	Dec 2, 2024, 11:09	1.8 h	resolved	12-02
SMS Delivery Delays to Beeline Network in Tajikistan	Minor	Dec 2, 2024, 13:41	2 d	resolved	12-02
500 Errors in Programmable Messaging API	No impact listed	Dec 2, 2024, 14:27	10 min	resolved	12-02
SMS Delivery Delays to Telefonica in Colombia	Minor	Dec 2, 2024, 14:30	5.2 h	resolved	12-02
SMS Delivery Delays to Bitel Network in Peru	Minor	Dec 2, 2024, 14:33	2 d	resolved	12-02
SMS Delivery Delays From Twilio Toll-Free Numbers to Small US Carriers	Minor	Dec 2, 2024, 15:40	27 h	resolved	12-02
SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers	Minor	Dec 2, 2024, 15:45	25 h	resolved	12-02
SMS Delivery Delays to MTN in Nigeria	Minor	Dec 2, 2024, 15:51	3.0 h	resolved	12-02
Connectivity Delays on Super SIM	Minor	Dec 2, 2024, 15:55	1.3 h	resolved	12-02
Inbound Call Failures From a Subset of Twilio's Numbers in Finland	Minor	Dec 2, 2024, 16:48	4.6 h	resolved	12-02
SMS Delivery Delays to Liberty Mobile in Puerto Rico via Subset of Shortcodes	Minor	Dec 2, 2024, 19:35	8.9 h	resolved	12-02
Inbound Call Failures to a Subset of Twilio Germany Phone Numbers	Minor	Dec 2, 2024, 21:50	11 h	resolved	12-02
SMS Delivery Delays to Salt in Switzerland	Minor	Dec 3, 2024, 02:35	5.3 h	resolved	12-03
SMS Delivery Failures to Globe in Philippines Over A Subset Of Domestic Long Code	Minor	Dec 3, 2024, 03:50	35 min	resolved	12-03
SMS Delivery Delays to C-spire Network in US via Short Codes and Toll-Free	Minor	Dec 3, 2024, 07:47	6.2 h	resolved	12-03
SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 3, 2024, 09:14	5.3 h	resolved	12-03
SMS Delivery Delays to Bouygues Telecom in France	Minor	Dec 3, 2024, 12:15	4.7 h	resolved	12-03
SMS Delivery Delays to MyTel in Myanmar	Minor	Dec 3, 2024, 14:46	48 h	resolved	12-03
SMS Delivery Delivery Receipts delays to Multiple networks in Italy	Minor	Dec 3, 2024, 14:53	2.6 h	resolved	12-03
Inbound Call Failure To A Subset Of Twilio Phone Numbers In El Salvador	Minor	Dec 3, 2024, 17:56	9.0 h	resolved	12-03
SMS Delivery Delays to Multiple Networks in New Zealand	Minor	Dec 3, 2024, 21:15	2.9 h	resolved	12-03
On Call Engineers are Investigating an issue with Flex CoPilot Team unable to find Conversations for Wrap Up	No impact listed	Dec 3, 2024, 23:00	14 min	resolved	12-03
AWS Kinesis Event Stream Delivery Interruption	Minor	Dec 4, 2024, 03:16	1.0 h	resolved	12-04
SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID	Minor	Dec 4, 2024, 03:24	14 h	resolved	12-04
Drop in Data Sessions with Super SIM	Minor	Dec 4, 2024, 06:49	2.3 h	resolved	12-04
SMS Delivery Delay & Failure To Sercomtel Network In Brazil	Minor	Dec 4, 2024, 07:09	16 h	resolved	12-04
Elevated 400 Errors on Conversations API for Requests Without Service SID	Minor	Dec 4, 2024, 11:30	1.8 h	resolved	12-04
Increased 5xx error rate affecting Studio API endpoints.	No impact listed	Dec 4, 2024, 17:01	0 min	resolved	12-04
SMS Delivery delays to Aliv Network in Bahamas	Minor	Dec 4, 2024, 17:57	23 h	resolved	12-04
SMS delivery report delays to Google voice Network in United States	Minor	Dec 4, 2024, 19:58	2 d	resolved	12-04
SMS Delivery Delays to Spark in New Zealand	Minor	Dec 4, 2024, 22:40	2.8 h	resolved	12-04
On Call Engineers are Investigating an issue with AccSec AT&T US API Errors	No impact listed	Dec 5, 2024, 01:19	16 min	resolved	12-05
SMS Delivery Failures to Hungary, Austria and Czech Republic Networks via Subset of Domestic Sender IDs	Minor	Dec 5, 2024, 12:16	4.0 h	resolved	12-05
SMS Delivery Delays to Multiple Networks in Italy	Minor	Dec 5, 2024, 16:27	2.8 h	resolved	12-05
Voice Failures With <Say> Basic Voices	Minor	Dec 5, 2024, 16:59	1.1 h	resolved	12-05
WhatsApp Sender Onboarding Failures When Using Senders API	Minor	Dec 5, 2024, 17:50	26 h	resolved	12-05
On Call Engineers are Investigating an issue	No impact listed	Dec 5, 2024, 19:22	4 min	resolved	12-05
SMS Delivery Failures to Multiple Networks in Canada for a Subset of Short Codes	Minor	Dec 5, 2024, 21:10	6.7 h	resolved	12-05
SMS Delivery Delays to Digicel Network in Haiti	Minor	Dec 5, 2024, 21:20	3.8 h	resolved	12-05
SMS Delivery Delays to Multiple Networks in Italy	Minor	Dec 5, 2024, 22:24	6.3 h	resolved	12-05
On Call Engineers are Investigating an issue with SMS Delivery Delays to BTC Network in Botswana	No impact listed	Dec 6, 2024, 00:33	25 min	resolved	12-06
SMS Delivery Delays to BTC Network in Botswana	Minor	Dec 6, 2024, 01:40	4.9 h	resolved	12-06
SMS Delivery Failures to CAMTEL Network in Cameroon	Minor	Dec 6, 2024, 07:27	3 d	resolved	12-06
SMS Delivery Delays To Movistar Network in Mexico	Minor	Dec 6, 2024, 08:47	21 h	resolved	12-06
Inbound Call Failure to a Subset of Twilio Phone Numbers in Philippines	Minor	Dec 6, 2024, 09:22	4.9 h	resolved	12-06
SMS Delivery Delays To Digicel Network In Haiti	Minor	Dec 6, 2024, 15:58	5.7 h	resolved	12-06
High latency and amount of errors on Sync Insights direct orchestration	No impact listed	Dec 6, 2024, 16:41	0 min	resolved	12-06
On Call Engineers are Investigating an issue with US and CA Emergency Address Registration and Unregistration	Minor	Dec 6, 2024, 20:39	3.4 h	resolved	12-06
On Call Engineers are Investigating an issue with SMS Delivery Failures to Multiple Networks in Japan for a subset of Long Codes	No impact listed	Dec 6, 2024, 21:28	15 h	resolved	12-06
SMS Delivery Failures to Multiple Networks in Japan for a subset of Twilio Numbers	Minor	Dec 6, 2024, 21:30	2 d	resolved	12-06
SMS Delivery Delays and Failures to Vodafone in Germany	Minor	Dec 6, 2024, 23:14	3.6 h	resolved	12-06
SMS Delivery Delays to AT&T Network in Mexico Over A Subset Of Short Code.	Minor	Dec 7, 2024, 04:49	6.4 h	resolved	12-07
SMS Delivery Delays and Failures to Vodafone in Germany	Minor	Dec 7, 2024, 06:44	1.9 h	resolved	12-07
SMS Delivery Delays to ZET-Mobile in Tajikistan	Minor	Dec 7, 2024, 16:53	4.8 h	resolved	12-07
Redaction Failing for Twilio Conversations in Flex Conversational Insights	Minor	Dec 8, 2024, 02:43	1.6 h	resolved	12-08
SMS Delivery Delays to MTN Network in Zambia	Minor	Dec 8, 2024, 07:17	43 h	resolved	12-08
SMS Delivery Delays to MobiFone Network in Vietnam	Minor	Dec 8, 2024, 09:27	4.2 h	resolved	12-08
SMS Delivery Delays to T-Mobile Network in The Netherlands	Minor	Dec 8, 2024, 13:51	7.6 h	resolved	12-08
SMS Delivery Delays To Beeline Network in Tajikistan	Minor	Dec 8, 2024, 16:04	6.1 h	resolved	12-08
SMS Delivery Delays to AT&T Network in Mexico	Minor	Dec 8, 2024, 17:47	57 min	resolved	12-08
SMS Delivery Delays to Safaricom Network in Kenya	Minor	Dec 8, 2024, 18:12	2.9 h	resolved	12-08
SMS Delivery Failures to Sberbank Telecom Network in Russia Via Subset of Alphanumeric Sender ID	Minor	Dec 9, 2024, 05:31	3.4 h	resolved	12-09
SMS Delivery Delays And Failures to Orange / Altice Networks in Dominican Republic	Minor	Dec 9, 2024, 11:04	3.5 h	resolved	12-09
Unable to See Pay Connector in Catalog in US1 Region	Minor	Dec 9, 2024, 14:45	48 min	resolved	12-09
SMS Delivery Delays to Beeline / ZET Mobile Network in Tajikistan	Minor	Dec 9, 2024, 15:37	4.7 h	resolved	12-09
Increased Latency to Portability API	Minor	Dec 9, 2024, 15:56	1.3 h	resolved	12-09
SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 9, 2024, 17:59	7 d	resolved	12-09
SMS Delivery Delays and Failures to Smart in Philippines	Minor	Dec 9, 2024, 19:07	3.5 h	resolved	12-09
SMS Delivery Delays to Telcel Network in Mexico	Minor	Dec 9, 2024, 19:09	25 h	resolved	12-09
SMS Delivery Failures to a Subset of Numbers in Australia	Minor	Dec 9, 2024, 19:16	26 h	resolved	12-09
SMS Delivery Delays and Failures to Multiple Networks in Mexico	Minor	Dec 10, 2024, 02:35	1.9 h	resolved	12-10
SMS Delivery Delay To Tigo Network In Nicaragua	Minor	Dec 10, 2024, 04:20	6.2 h	resolved	12-10
SMS Delivery Failures To Telefonica Network In Panama	Minor	Dec 10, 2024, 05:39	3.5 h	resolved	12-10
SMS Delivery Delays and Failures to Multiple Networks in Italy via Pre-Registered Sender ID	Minor	Dec 10, 2024, 06:28	2.4 h	resolved	12-10
SMS Delivery Delays to Ooredoo Network in Algeria	Minor	Dec 10, 2024, 10:05	5.0 h	resolved	12-10
SMS Delivery Delays And Failures to Movicel Network in Angola	Minor	Dec 10, 2024, 11:20	45 h	resolved	12-10
SMS Delivery Delays to Orange / Altice Network in Dominican Republic	Minor	Dec 10, 2024, 12:01	5.0 h	resolved	12-10
SMS Delivery Delays to Algar Telecom Network in Brazil via shortcodes and registered sender id	Minor	Dec 10, 2024, 15:24	9.1 h	resolved	12-10
Lookup V2 Reassigned Number Latency Spike	No impact listed	Dec 10, 2024, 16:30	0 min	resolved	12-10
SMS Delivery Delays to Multiple Networks in Colombia for a Subset of Short Codes	Minor	Dec 10, 2024, 16:46	5.0 h	resolved	12-10
SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.	Minor	Dec 10, 2024, 18:05	16 d	resolved	12-10
Inaccurate Portability API Responses	No impact listed	Dec 10, 2024, 19:55	3.2 h	resolved	12-10
Automated Alert: No Customer Impact	No impact listed	Dec 10, 2024, 20:42	3 min	resolved	12-10
SMS Delivery Delays to MTN Network in Ghana	Minor	Dec 10, 2024, 22:00	5.5 h	resolved	12-10
SMS Delivery Failures To Smartfren Telecom Network In Indonesia	Minor	Dec 11, 2024, 01:24	7.7 h	resolved	12-11
SuperSim and Programmable Wireless Degradation	Minor	Dec 11, 2024, 07:02	4.5 h	resolved	12-11
SMS Delivery Delays to MTN Irancell in Iran	Minor	Dec 11, 2024, 11:02	3.0 h	resolved	12-11
SMS Delivery Delays to Beeline / ZET Mobile Network in Tajikistan	Minor	Dec 11, 2024, 15:29	4.6 h	resolved	12-11
Customers may have experienced errors sending templated messages	No impact listed	Dec 11, 2024, 15:32	0 min	resolved	12-11
SMS Delivery Delays and Failures to Telefonica in Nicaragua	Minor	Dec 11, 2024, 17:20	3.8 h	resolved	12-11
Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify	Minor	Dec 11, 2024, 18:28	6.6 h	resolved	12-11
Call Quality Issue to a Subset of Twilio's Numbers in Brazil	Minor	Dec 11, 2024, 19:04	6.9 h	resolved	12-11
SMS Delivery Delays to Shelcomm Network in United States of America	Minor	Dec 11, 2024, 19:30	2.8 h	resolved	12-11
Voice Intelligence Operator Results Delayed	Minor	Dec 11, 2024, 23:51	3.9 h	resolved	12-11
SMS Delivery Delays and Failures to TriMob In Ukraine	Minor	Dec 12, 2024, 00:42	4.7 h	resolved	12-12
SMS Delivery Delays to To Motive Network In Russia	Minor	Dec 12, 2024, 07:16	3.0 h	resolved	12-12
Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.	Minor	Dec 12, 2024, 12:00	27 h	resolved	12-12
AccSec API Errors to UK	Minor	Dec 12, 2024, 13:22	5.1 h	resolved	12-12
SMS Delivery Delays to TIM Network in Brazil.	Minor	Dec 12, 2024, 15:21	13 h	resolved	12-12
Automated Alert: Minimal Customer Impact	No impact listed	Dec 12, 2024, 17:52	48 min	resolved	12-12
SMS Delivery Delays to Oredoo Network in Myanmar	Minor	Dec 13, 2024, 08:43	7.6 h	resolved	12-13
SMS Delivery Delays When Sending Messages to Orange and Tigo in Congo.	Minor	Dec 13, 2024, 13:54	3 d	resolved	12-13
SMS Delivery Delays to Mtn Network In Nigeria	Minor	Dec 13, 2024, 20:14	4.9 h	resolved	12-13
SMS Delivery Reports Delays To Tim Network In Brazil	Minor	Dec 13, 2024, 20:54	7.4 h	resolved	12-13
SMS Delivery Delays to Claro Network in Colombia	Minor	Dec 14, 2024, 04:34	4.0 h	resolved	12-14
SMS Delivery Delay To Algar Telecom Network In Brazil	Minor	Dec 14, 2024, 05:33	2 d	resolved	12-14
SMS Delivery Delays to Sinch Network in the United States	Minor	Dec 14, 2024, 15:07	4.8 h	resolved	12-14
SMS Delivery Delays to and From Multiple Networks in Argentina for a Subset of Short Codes	Minor	Dec 14, 2024, 17:26	2.5 h	resolved	12-14
Inbound Call Failures to a Subset of Twilio's Phone Numbers in Portugal	Minor	Dec 15, 2024, 13:36	12 h	resolved	12-15
SMS Delivery Delays to Safaricom in Kenya	Minor	Dec 15, 2024, 17:45	15 h	resolved	12-15
SMS Delivery Delays to Claro Network in Dominican Republic	Minor	Dec 15, 2024, 23:09	2.8 h	resolved	12-15
SMS Delivery Delays to 9Mobile Network in Nigeria	Minor	Dec 16, 2024, 10:16	3 d	resolved	12-16
SMS Delivery Failures to Vodafone Network in Iceland	Minor	Dec 16, 2024, 14:51	4.9 h	resolved	12-16
SMS Delivery Delays to Aliv Network in the Bahamas	Minor	Dec 16, 2024, 16:58	7.4 h	resolved	12-16
Call Quality Issue to a Subset of Twilio's Numbers in Colombia	Minor	Dec 16, 2024, 17:09	8.5 h	resolved	12-16
SMS Delivery Failures to AT&T Network in Mexico for a Subset of Twilio Short Codes	Minor	Dec 16, 2024, 17:56	44 min	resolved	12-16
SMS Delivery Delays to BTC in Bahamas	Minor	Dec 16, 2024, 18:36	7.7 h	resolved	12-16
SMS Delivery Failures to Onvoy Network in United States of America	Minor	Dec 16, 2024, 20:08	45 min	resolved	12-16
Increased 404 for Transcripts	No impact listed	Dec 16, 2024, 22:17	0 min	resolved	12-16
Brief degradation to several Twilio services	No impact listed	Dec 17, 2024, 00:16	0 min	resolved	12-17
On Call Engineers are Investigating an issue with Events in segment	No impact listed	Dec 17, 2024, 00:36	2.6 h	resolved	12-17
SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes	Minor	Dec 17, 2024, 01:03	11 d	resolved	12-17
SMS Delivery Delays to Multiple Network In China Over Pre Registered Sender ID	Minor	Dec 17, 2024, 02:20	8.4 h	resolved	12-17
SMS Delivery Failures to Multiple Countries via Longcodes & Pre-Registered Sender ID	Minor	Dec 17, 2024, 02:54	3.4 h	resolved	12-17
SMS Delivery Delays to Multiple Networks in Greece	Minor	Dec 17, 2024, 13:42	3.1 h	resolved	12-17
SMS Delivery Delays to TDCA network in Afghanistan	Minor	Dec 17, 2024, 14:40	7.8 h	resolved	12-17
Call Quality Issue to a Subset of Twilio's Numbers in Colombia	No impact listed	Dec 17, 2024, 16:29	6.5 h	resolved	12-17
Call Quality Issues to a subset of Twilio's Numbers in Multiple Countries (Puerto Rico, Mexico, United States)	No impact listed	Dec 17, 2024, 16:51	4.6 h	resolved	12-17
SMS Delivery Delays to Zong Network in Pakistan	Minor	Dec 17, 2024, 18:03	9.0 h	resolved	12-17
SMS Delivery Delays to Multiple Networks in China Over Pre Registered Sender ID	Minor	Dec 18, 2024, 05:04	8.3 h	resolved	12-18
On Call Engineers are Investigating an issue	No impact listed	Dec 18, 2024, 07:51	33 min	resolved	12-18
SMS Delivery Delays to Telefonica in Costa Rica	Minor	Dec 18, 2024, 08:04	19 h	resolved	12-18
SMS Delivery Delays to Claro Network in Colombia	Minor	Dec 18, 2024, 17:15	6.2 h	resolved	12-18
SMS Delivery Failures to Telkom Network in Kenya	Minor	Dec 18, 2024, 19:01	8.6 h	resolved	12-18
AccSec API Errors to the Netherlands	No impact listed	Dec 18, 2024, 19:53	34 min	resolved	12-18
SMS Delivery Delays to AT&T Network in United States of America via Subset of Shortcodes	Minor	Dec 18, 2024, 20:10	4.6 h	resolved	12-18
SMS Delivery Delays to MTN Network in Nigeria	Minor	Dec 18, 2024, 20:59	2.9 h	resolved	12-18
Proxy API Causing 5XX Errors Across Various Programmable Voice Resources	No impact listed	Dec 18, 2024, 23:45	0 min	resolved	12-18
SMS Delivery Delay To Tat Telecom & Mir Telecom Network In Russia	Minor	Dec 19, 2024, 03:08	18 h	resolved	12-19
SMS delivery delays to TeleTalk Network in Bangladesh	Minor	Dec 19, 2024, 22:59	3 d	resolved	12-19
SMS Delivery Delays and Failures to Movicel Network in Angola	Minor	Dec 19, 2024, 23:43	5.0 h	resolved	12-19
SMS Delivery Delays and Failures to Orange Network in Ivory Coast	Minor	Dec 20, 2024, 00:43	22 h	resolved	12-20
SMS Delivery Delays to Yemen Mob. CDMA in Yemen	Minor	Dec 20, 2024, 01:09	27 min	resolved	12-20
SMS Delivery Delays to Twilio Croatia Phone Numbers via Subset of Longcode Numbers	Minor	Dec 20, 2024, 10:56	6.3 h	resolved	12-20
SMS Delivery Delays and Failures to Movicel Network in Angola	Minor	Dec 20, 2024, 11:20	11 d	resolved	12-20
Delays With Responses to Support Tickets	No impact listed	Dec 20, 2024, 16:35	3.0 h	resolved	12-20
Automated Alert: Minimal Customer Impact	Minor	Dec 20, 2024, 22:58	40 min	resolved	12-20
SMS Delivery Delays to Multiple Networks in UK via Subset of Pre-Registered Sender ID	Minor	Dec 21, 2024, 00:26	14 h	resolved	12-21
SMS Delivery Delays to Claro Network in Colombia	Minor	Dec 21, 2024, 06:26	8.4 h	resolved	12-21
SMS Delivery Delay To Telenor Network In Pakistan	Minor	Dec 21, 2024, 06:57	6.8 h	resolved	12-21
SMS Delivery Delays to 9mobile in Nigeria	Minor	Dec 21, 2024, 08:15	14 h	resolved	12-21
SMS Delivery Delays to Africell Network in Sierra Leone	Minor	Dec 21, 2024, 17:13	3.2 h	resolved	12-21
SMS Delivery Delays to Free Mobile Network in France	Minor	Dec 21, 2024, 17:21	27 h	resolved	12-21
SMS Delivery Delays to Multiple Networks in UK via Subset of Pre-Registered Sender ID	Minor	Dec 22, 2024, 00:43	7.8 h	resolved	12-22
SMS Delivery Delays to MTN Network in Nigeria	Minor	Dec 22, 2024, 11:03	16 h	resolved	12-22
SMS Delivery Delays to AT&T Network in Mexico	Minor	Dec 22, 2024, 17:42	5.5 h	resolved	12-22
Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights	Minor	Dec 23, 2024, 14:25	1.9 h	resolved	12-23
SMS Delivery Delays and Failures to 9Mobile in Nigeria	Minor	Dec 23, 2024, 14:53	6.4 h	resolved	12-23
SMS Delivery Delays to Telefonica in Chile	Minor	Dec 23, 2024, 15:16	4.3 h	resolved	12-23
SMS Delivery Delays to Telcell Network in Zimbabwe	Minor	Dec 23, 2024, 17:43	24 h	resolved	12-23
On Call Engineers are Investigating an issue with SMS Delivery Delays To Africell Network in Angola	Minor	Dec 23, 2024, 19:08	11 min	resolved	12-23
SMS Delivery Delays and Failures to Multiple European Countries	Minor	Dec 24, 2024, 13:18	2.9 h	resolved	12-24
High Packet loss on Inbound Calls to Twilio Israel Phone Numbers	Minor	Dec 25, 2024, 01:13	5.3 h	resolved	12-25
SMS Delivery Delays to Telstra and Vodafone Networks in Australia	Minor	Dec 26, 2024, 00:26	17 h	resolved	12-26
SMS Delivery Delays to Mobile Network In Nigeria	Minor	Dec 26, 2024, 04:48	4.9 h	resolved	12-26
SMS Delivery Delays From Australia Numbers to Subset of Twilio Australia Numbers	Minor	Dec 26, 2024, 06:42	10 h	resolved	12-26
SMS Delivery Delays to AT&T Wireless in United States via Subset of Shortcodes	Minor	Dec 26, 2024, 20:56	4.6 h	resolved	12-26
SMS Delivery Delays to Multiple Networks in Colombia	No impact listed	Dec 26, 2024, 23:09	0 min	resolved	12-26
SMS Delivery Delays To and From all Networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes	Minor	Dec 26, 2024, 23:44	1.1 h	resolved	12-26
SMS Delivery Delays to Telefonica Network in Uruguay via a Subset of Longcodes	Minor	Dec 27, 2024, 05:30	7.6 h	resolved	12-27
SMS Delivery Delays to MTN Network in Congo Republic	Minor	Dec 27, 2024, 11:04	6.0 h	resolved	12-27
SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger 614-03	Minor	Dec 27, 2024, 17:59	3 d	resolved	12-27
SMS Delivery Delays to ICE Network In Costa Rica	Minor	Dec 28, 2024, 07:04	15 h	resolved	12-28
SMS Delivery Delays To Telenor In Pakistan	Minor	Dec 28, 2024, 11:50	4.9 h	resolved	12-28
Inbound Call Failures to Twilio Jamaica Phone Numbers	Minor	Dec 29, 2024, 15:32	31 h	resolved	12-29
SMS Delivery Delay and Failures To Etisalat Network In Egypt	Minor	Dec 31, 2024, 12:31	3.5 h	resolved	12-31
SMS Delivery Failures To MTS Network In Belarus	Minor	Dec 31, 2024, 19:08	2.7 h	resolved	12-31

Maintenance 115

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Dec 1, 2024, 19:00 [Scheduled] Hong Kong SMS Carrier Maintenance - Three
Dec 2, 2024, 07:00 [Scheduled] Russia SMS Carrier Maintenance - Sberbank Telecom
Dec 2, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Dec 2, 2024, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 3, 2024, 09:00 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Dec 3, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Dec 4, 2024, 03:00 [Scheduled] United States SMS Carrier Maintenance - T-Mobile
Dec 4, 2024, 04:00 [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance
Dec 4, 2024, 05:00 [Scheduled] United States SMS Carrier Maintenance - Verizon
Dec 4, 2024, 05:01 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Dec 4, 2024, 05:30 [Scheduled] United States SMS Carrier Partner Maintenance
Dec 4, 2024, 05:31 [Scheduled] United States SMS Carrier Maintenance - AT&T
Dec 4, 2024, 06:15 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Dec 4, 2024, 08:00 [Scheduled] United States MMS Carrier Partner Maintenance
Dec 4, 2024, 18:20 [Scheduled] Russia SMS Carrier Maintenance - MOTIV
Dec 4, 2024, 19:30 [Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel
Dec 4, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 5, 2024, 02:00 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 5, 2024, 04:00 [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance
Dec 5, 2024, 04:01 [Scheduled] France SMS Carrier Maintenance - SFR
Dec 5, 2024, 05:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 5, 2024, 05:01 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 5, 2024, 05:30 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Dec 5, 2024, 12:01 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Dec 6, 2024, 04:00 [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance
Dec 6, 2024, 05:00 [Scheduled] Colombia Voice Carrier Partner Maintenance - Telefonica
Dec 6, 2024, 05:01 [Scheduled] United States SMS Carrier Maintenance - Verizon
Dec 8, 2024, 07:00 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 8, 2024, 09:00 [Scheduled] United States Account Security Carrier Partner Maintenance - T-Mobile US
Dec 9, 2024, 04:00 [Scheduled] Japan SMS Carrier Maintenance - NTT Docomo
Dec 9, 2024, 04:00 [Scheduled] US SMS and MMS Carrier Maintenance - AT&T
Dec 9, 2024, 10:00 [Scheduled] United States Account Security Carrier Partner Maintenance - T-Mobile US
Dec 9, 2024, 16:00 [Scheduled] Hong Kong SMS Carrier Partner Maintenance
Dec 9, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 9, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota
Dec 9, 2024, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Dec 9, 2024, 21:00 [Scheduled] Belarus SMS Carrier Maintenance - MTS
Dec 9, 2024, 23:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Dec 9, 2024, 23:01 [Scheduled] Iran SMS Carrier Maintenance - Samantel and Azartel
Dec 9, 2024, 23:01 [Scheduled] Denmark SMS Carrier Maintenance - Telia
Dec 9, 2024, 23:02 [Scheduled] Multiple Destination SMS Carrier Maintenance - MTN
Dec 10, 2024, 03:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 10, 2024, 04:01 [Scheduled] US SMS and MMS Carrier Maintenance - AT&T
Dec 10, 2024, 05:00 [Scheduled] United States SMS Carrier Maintenance - Verizon
Dec 10, 2024, 05:00 [Scheduled] Mexico SMS Carrier Maintenance - AT&T
Dec 10, 2024, 05:01 [Scheduled] TaskRouter scheduled maintenance
Dec 10, 2024, 05:30 [Scheduled] United States SMS Carrier Maintenance - AT&T
Dec 10, 2024, 07:02 [Scheduled] Japan Voice Carrier Partner Maintenance
Dec 10, 2024, 08:01 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 10, 2024, 09:00 [Scheduled] New Zealand Voice Carrier Partner Maintenance
Dec 10, 2024, 10:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Dec 10, 2024, 15:00 [Scheduled] Thailand SMS Carrier Maintenance - AWN / AIS
Dec 10, 2024, 15:02 [Scheduled] Twilio Voice PSTN Maintenance (Australia)
Dec 10, 2024, 16:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Dec 10, 2024, 22:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE
Dec 11, 2024, 03:30 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 11, 2024, 03:31 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Dec 11, 2024, 04:30 [Scheduled] Russia SMS Carrier Maintenance - MTS
Dec 11, 2024, 08:00 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 11, 2024, 10:00 [Scheduled] New Zealand Voice Carrier Partner Maintenance
Dec 11, 2024, 18:00 [Scheduled] Bhutan SMS Carrier Maintenance - TashiCell
Dec 11, 2024, 18:20 [Scheduled] Russia SMS Carrier Maintenance - Motiv
Dec 11, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 11, 2024, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Dec 12, 2024, 04:00 [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance
Dec 12, 2024, 05:00 [Scheduled] Chile SMS Carrier Partner Maintenance
Dec 12, 2024, 05:01 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Dec 12, 2024, 05:02 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 12, 2024, 07:00 [Scheduled] US MMS Carrier Partner Maintenance
Dec 12, 2024, 09:00 [Scheduled] New Zealand Voice Carrier Partner Maintenance
Dec 12, 2024, 14:00 [Scheduled] US SMS Carrier Partner Maintenance
Dec 12, 2024, 19:00 [Scheduled] Pakistan SMS Carrier Maintenance - Jazz
Dec 12, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Yota and MegaFon
Dec 13, 2024, 05:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 13, 2024, 06:00 [Scheduled] Scheduled Maintenance for Programmable Wireless – Usage and Billing Reports Delays
Dec 13, 2024, 06:01 [Scheduled] United States Account Security Carrier Partner Maintenance - AT&T
Dec 14, 2024, 19:30 [Scheduled] United Arab Emirates SMS Carrier Partner Maintenance
Dec 14, 2024, 23:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Dec 15, 2024, 15:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 16, 2024, 05:00 [Scheduled] US SMS Carrier Partner Maintenance
Dec 16, 2024, 05:01 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Dec 16, 2024, 15:00 [Scheduled] Japan SMS Carrier Maintenance - SoftBank
Dec 16, 2024, 17:01 [Scheduled] Thailand SMS Carrier Maintenance - AWN / AIS
Dec 16, 2024, 18:00 [Scheduled] Indonesia SMS Carrier Maintenance - XL Axiata
Dec 16, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 16, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota
Dec 16, 2024, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Dec 16, 2024, 21:01 [Scheduled] France SMS Carrier Partner Maintenance
Dec 16, 2024, 21:02 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Dec 17, 2024, 00:00 [Scheduled] Czech Republic Voice Carrier Maintenance -T-Mobile
Dec 17, 2024, 05:00 [Scheduled] US SMS Carrier Partner Maintenance
Dec 17, 2024, 07:00 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
Dec 17, 2024, 22:13 [Scheduled] Chile SMS Carrier Maintenance - Entel
Dec 18, 2024, 05:00 [Scheduled] US SMS Carrier Partner Maintenance
Dec 18, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 18, 2024, 21:00 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
Dec 19, 2024, 02:00 [Scheduled] United States Account Security Carrier Partner Maintenance - Verizon Wireless
Dec 19, 2024, 04:00 [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance
Dec 19, 2024, 05:00 [Scheduled] Canada Account Security Service Partner Maintenance
Dec 19, 2024, 05:01 [Scheduled] United Kingdom SMS Carrier Partner Maintenance
Dec 19, 2024, 05:02 [Scheduled] United States SMS Carrier Partner Maintenance
Dec 19, 2024, 05:30 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Dec 20, 2024, 02:00 [Scheduled] United States Account Security Carrier Partner Maintenance - Verizon Wireless
Dec 20, 2024, 05:00 [Scheduled] US SMS Carrier Partner Maintenance
Dec 20, 2024, 05:01 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Dec 22, 2024, 09:00 [Scheduled] United States Account Security Carrier Partner Maintenance - T-Mobile US
Dec 22, 2024, 15:30 [Scheduled] Thailand SMS Carrier Maintenance - AIS GSM
Dec 22, 2024, 21:00 [Scheduled] Belarus SMS Carrier Maintenance - Velcom, MTS and Life
Dec 23, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 23, 2024, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota
Dec 24, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Dec 25, 2024, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Dec 25, 2024, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota
Dec 26, 2024, 04:30 [Scheduled] Russia SMS Carrier Maintenance - MTS
Dec 27, 2024, 06:00 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance

Cite this

Twilio posted 193 status incidents in December 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title: Twilio in December 2024
Vendor: Twilio
Date: 2024-12-01 00:00 UTC
URL: https://rewindex.com/company/twilio/2024/12

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