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Twilio: Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights

MinorStatus: resolvedStarted Resolved (1.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have determined that the Historical Data is available now and Flex Insights is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-23 14:25 UTC, resolved after 1.9 h, 1 update(s).

Title
Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6

Twilio profileRecent Twilio incidentsAll outages on December 23, 2024Twilio in December 2024MarkdownJSON