# Twilio: Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights

> Twilio status incident “Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights” on 2024-12-23: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6
Last updated: 2024-12-23T16:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-23 14:25 UTC · Resolved: 2024-12-23 16:21 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n0lbysvr7cr6](https://status.twilio.com/incidents/n0lbysvr7cr6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-23 16:21 UTC: We have determined that the Historical Data is available now and Flex Insights is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-23 14:25 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6
- Citation: Twilio, “Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights” (2024-12-23 14:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6 (CC BY 4.0).
- Markdown link: `[Twilio: Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights (2024-12-23)](https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6)`


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Canonical: https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6 · Markdown: https://rewindex.com/company/twilio/incidents/n0lbysvr7cr6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n0lbysvr7cr6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:38:50.093Z