Outages by dayDecember 11, 2024

Outages on December 11, 2024

UTC day 2024-12-11 (Dec 11, 2024, 00:00 to Dec 11, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

48incidents started

15labelled major or critical

29vendors with a new incident

22still open from earlier days

By vendor label: Critical 5 · Major 10 · Minor 27 · No impact listed 6 · 38 maintenance

Outage events this day

23:00OpenAI outage · 5 linked vendors, plus 8 other incidents also happening in the same window (not linked)
Vendors reported an OpenAI outage; OpenAI’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 48

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Critical] Issues with the Admin Console	Critical	00:00	00:00 (0 min)	resolved
Runway	Runway is experiencing issues with our content safety systems	Critical	17:09	17:31 (22 min)	resolved
Okta	Issue with end-user and admin logins	Critical	18:32	00:00 (-1112 min)	resolved
Braze	Issues with Meta services	Critical	18:38	Dec 12, 2024, 01:14 (6.6 h)	resolved
MessageBird (Bird)	WhatsApp Message sending impacted by WhatsApp Business API outage	Critical	19:01	Dec 12, 2024, 01:50 (6.8 h)	resolved
Maven Central	OSSRH is down	Major	07:47	12:36 (4.8 h)	resolved
Grafana Cloud	Availability issue for Grafana Cloud stacks in prod-eu-west-2 region.	Major	10:28	11:49 (1.4 h)	resolved
Trello	Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up	Major	15:27	17:59 (2.5 h)	resolved
Semgrep	Semgrep AppSec platform failing to load	Major	17:20	19:14 (1.9 h)	resolved
Hootsuite	Issues related to Meta related products (Facebook, Instagram, Whatsapp, Threads)	Major	18:30	Dec 12, 2024, 02:59 (8.5 h)	resolved
Gorgias	Meta services are down	Major	18:53	Dec 12, 2024, 01:15 (6.4 h)	resolved
Cloudinary	Manage Transformation page is currently down.	Major	22:18	Dec 12, 2024, 00:43 (2.4 h)	resolved
Twilio	Call Failures to a subset of Twilio's Numbers in Thailand	Major	23:08	Dec 12, 2024, 04:41 (5.5 h)	resolved
Vanta	Vanta AI features are currently unavailable due to a vendor outage	Major	23:54	Dec 13, 2024, 00:03 (24 h)	resolved
Twilio	Help Center AI Assistance is Down	Major	23:58	Dec 12, 2024, 05:29 (5.5 h)	resolved
Buildkite	Increase latency and error rates for API requests	Minor	01:02	02:05 (1.1 h)	resolved
Twilio	SMS Delivery Failures To Smartfren Telecom Network In Indonesia	Minor	01:24	09:03 (7.7 h)	resolved
Vonage	Indonesia SMS - Delivery Degradation affecting International Brands towards Smartfren network	Minor	02:02	09:00 (7.0 h)	resolved
Sinch	Delivery Issue Nicaragua - Tigo	Minor	03:27	Dec 12, 2024, 01:10 (22 h)	resolved
RevenueCat	Dashboard data delayed	Minor	04:21	05:09 (48 min)	resolved
BigCommerce	Buyer Portal login issues	Minor	05:15	05:40 (25 min)	resolved
Twilio	SuperSim and Programmable Wireless Degradation	Minor	07:02	11:29 (4.5 h)	resolved
Scaleway	[DC3] Public switch issue room 4-5 rack D22	Minor	07:19	11:40 (4.3 h)	resolved
Jina AI	High Model Latency	Minor	09:35	09:50 (15 min)	resolved
Jina AI	High Model Latency	Minor	09:35	09:50 (15 min)	resolved
Twilio	SMS Delivery Delays to MTN Irancell in Iran	Minor	11:02	14:01 (3.0 h)	resolved
Sanity	Elevated error rates for dataset copy functionality	Minor	13:09	13:58 (49 min)	resolved
Twilio	SMS Delivery Delays to Beeline / ZET Mobile Network in Tajikistan	Minor	15:29	20:06 (4.6 h)	resolved
FullStory	Elevated Data Display Latency	Minor	16:42	23:10 (6.5 h)	resolved
Twilio	SMS Delivery Delays and Failures to Telefonica in Nicaragua	Minor	17:20	21:09 (3.8 h)	resolved
Vonage	Service Issue in Messages API Platform: WhatsApp	Minor	18:17	Dec 12, 2024, 01:07 (6.8 h)	resolved
Twilio	Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify	Minor	18:28	Dec 12, 2024, 01:06 (6.6 h)	resolved
Dialpad	Some customers may be experiencing issues with WhatsApp messaging via Omnichannel	Minor	18:39	Dec 12, 2024, 00:55 (6.3 h)	resolved
Twilio	Call Quality Issue to a Subset of Twilio's Numbers in Brazil	Minor	19:04	Dec 12, 2024, 01:57 (6.9 h)	resolved
Sinch	External Degradation - Whatsapp	Minor	19:17	Dec 12, 2024, 04:09 (8.9 h)	resolved
Twilio	SMS Delivery Delays to Shelcomm Network in United States of America	Minor	19:30	22:18 (2.8 h)	resolved
DigitalOcean	Cloud Control Panel Logins for a Subset of Users	Minor	19:33	23:33 (4.0 h)	resolved
BigCommerce	Meta Outage Causing Failures for Subset (<1%) of Meta CAPI Events	Minor	19:37	Dec 12, 2024, 03:37 (8.0 h)	resolved
Retell AI	TTS provider openai is down	Minor	23:28	23:30 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	23:33	Dec 12, 2024, 00:39 (1.1 h)	resolved
Canva	Some Users might experience difficulty using some Canva AI powered Tools	Minor	23:51	Dec 12, 2024, 06:04 (6.2 h)	resolved
Twilio	Voice Intelligence Operator Results Delayed	Minor	23:51	Dec 12, 2024, 03:44 (3.9 h)	resolved
Sinch	Site Degradation - US7	No impact listed	13:00	13:00 (0 min)	resolved
MessageBird (Bird)	Validation errors for messaging new contacts via Channels and Navigator API	No impact listed	14:41	14:41 (0 min)	resolved
Twilio	Customers may have experienced errors sending templated messages	No impact listed	15:32	15:32 (0 min)	resolved
Grafana Cloud	Degraded Performance in Loki	No impact listed	20:00	20:00 (0 min)	resolved
Bandwidth	Inbound UK Messaging Incident	No impact listed	22:32	Dec 12, 2024, 23:30 (25 h)	resolved
Front	Front AI features outage	No impact listed	23:30	23:30 (0 min)	resolved

Still open from earlier days 22

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[REGISTRY]-Registry Overbilling	Major	Dec 5, 2024, 13:48	11:27 (6 d)	resolved
Lever	Multiple feedback on a panel associated with a single user	Major	Dec 6, 2024, 18:24	Feb 18, 2025, 18:28 (74 d)	resolved
Hootsuite	Issues accessing features within Insights (powered by Brandwatch)	Major	Dec 10, 2024, 17:37	Dec 12, 2024, 10:53 (41 h)	resolved
Grafana Cloud	Some Queries Failing	Major	Dec 10, 2024, 22:27	01:42 (3.3 h)	resolved
Hootsuite	Issues accessing Hootsuite dashboard	Major	Dec 10, 2024, 23:29	00:35 (1.1 h)	resolved
Scaleway	[DC5] Switch rebooted in Room 1 rack D46	Minor	Dec 6, 2024, 08:13	Dec 18, 2024, 11:06 (12 d)	resolved
Akamai	Reporting Issues	Minor	Dec 9, 2024, 03:15	Dec 13, 2024, 10:27 (4 d)	resolved
Aircall	Outbound Call Connectivity in APAC Region	Minor	Dec 9, 2024, 03:33	Dec 12, 2024, 03:29 (3 d)	resolved
Twilio	SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 9, 2024, 17:59	Dec 16, 2024, 19:38 (7 d)	resolved
Scaleway	[Object Storage] - SSE-C MPU impossible to download	Minor	Dec 10, 2024, 09:01	Dec 18, 2024, 11:14 (8 d)	resolved
Twilio	SMS Delivery Delays And Failures to Movicel Network in Angola	Minor	Dec 10, 2024, 11:20	Dec 12, 2024, 08:31 (45 h)	resolved
Twilio	SMS Delivery Delays to Algar Telecom Network in Brazil via shortcodes and registered sender id	Minor	Dec 10, 2024, 15:24	00:29 (9.1 h)	resolved
Vonage	Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	Dec 10, 2024, 16:43	00:04 (7.3 h)	resolved
Mapbox	Delayed delivery of Mapbox Traffic Data	Minor	Dec 10, 2024, 17:37	Dec 17, 2024, 22:08 (7 d)	resolved
Twilio	SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.	Minor	Dec 10, 2024, 18:05	Dec 26, 2024, 19:42 (16 d)	resolved
DigitalOcean	Managed Databases CRUD Operations	Minor	Dec 10, 2024, 19:22	00:56 (5.6 h)	resolved
Dialpad	Some customers may be experiencing degraded performance with the Dialpad website or applications.	Minor	Dec 10, 2024, 20:07	02:02 (5.9 h)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN Network	Minor	Dec 10, 2024, 21:47	00:46 (3.0 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Ghana	Minor	Dec 10, 2024, 22:00	03:32 (5.5 h)	resolved
Mixpanel	Temporary Data Ingestion Delay and Increased Lookup Table Modification/Creation Errors (US Projects Only)	Minor	Dec 10, 2024, 22:55	10:26 (12 h)	resolved
Jina AI	API not reachable	Minor	Dec 10, 2024, 23:18	03:33 (4.3 h)	resolved
Snyk	Recurring tests degraded in AU and EU environments since December 3rd	No impact listed	Dec 10, 2024, 03:10	14:55 (36 h)	resolved

Maintenance 38

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] WAN Network Maintenance in us-southcentral1	Maintenance	02:00	03:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	03:00	12:30 (9.5 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	03:30	12:30 (9.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	03:30	08:30 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	03:31	08:30 (5.0 h)	resolved
MessageBird (Bird)	[Scheduled] Planned Maintenance Russia - MTS 25001	Maintenance	04:30	05:30 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS network	Maintenance	04:30	05:30 (1.0 h)	resolved
Sinch	Degradation Notice - US7	Maintenance	04:57	07:21 (2.4 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US and Canada	Maintenance	05:00	13:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting Verizon	Maintenance	05:00	08:00 (3.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Maintenance for Linode Kubernetes Engine (LKE)	Maintenance	06:00	23:00 (17 h)	resolved
Socket	[Scheduled] Planned maintenance for database migration	Maintenance	06:00	08:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Database and Application Maintenance \| PCRSDI-11329	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - US1	Maintenance	07:00	11:00 (4.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Server	Maintenance	07:00	10:00 (3.0 h)	resolved
JFrog	[Scheduled] JFrog Cloud Platform database maintenance on selected AWS US East region	Maintenance	07:00	07:45 (45 min)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	08:00	10:30 (2.5 h)	resolved
Vonage	[Scheduled] Planned maintenance on Redact API, Reports API, Voice-Inspector	Maintenance	08:01	16:00 (8.0 h)	resolved
Coralogix	[Scheduled] Flow Alerts - Maintenance	Maintenance	08:30	10:30 (2.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:01	10:00 (59 min)	resolved
Twilio	[Scheduled] New Zealand Voice Carrier Partner Maintenance	Maintenance	10:00	14:00 (4.0 h)	resolved
Vonage	[Scheduled] New Zealand Voice - Maintenance affecting calls between Spark network and Long Virtual Numbers	Maintenance	10:01	14:00 (4.0 h)	resolved
Klaviyo	[Scheduled] Data Infrastructure Maintenance	Maintenance	13:00	16:00 (3.0 h)	resolved
Vonage	[Scheduled] Japan Voice - Planned maintenance affecting Long Virtual Numbers	Maintenance	15:00	17:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region	Maintenance	16:00	22:00 (6.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Dec 12, 2024, 10:00 (18 h)	resolved
Twilio	[Scheduled] Bhutan SMS Carrier Maintenance - TashiCell	Maintenance	18:00	20:01 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Motiv network	Maintenance	18:00	21:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	18:20	20:59 (2.6 h)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - EU3	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Dec 12, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks	Maintenance	20:00	Dec 12, 2024, 04:50 (8.8 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	Dec 12, 2024, 00:02 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Dec 12, 2024, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline network	Maintenance	21:01	Dec 12, 2024, 00:01 (3.0 h)	resolved
Vonage	[Scheduled] United Kingdom SMS - Planned maintenance affecting O2	Maintenance	23:00	Dec 12, 2024, 04:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Runway, Okta, Braze, MessageBird (Bird), Maven Central, Grafana Cloud, Trello, Semgrep, Hootsuite, Gorgias, Cloudinary.

Cite this

48 vendor-reported incidents started on 2024-12-11 (UTC) across 29 vendors, 15 labelled major or critical by the vendor.

Title: Outages on December 11, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-11 00:00 UTC
URL: https://rewindex.com/outages/2024-12-11

All days Outage events Markdown