Trello: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up

Impact: majorStatus: resolvedStarted 2024-12-11 15:27 UTCResolved 2024-12-11 17:59 UTC (2.5 h)5 updatesSource: stspg.io

Summary

Trello’s Card Repeater Power-Up had a major outage: users couldn’t create new repeats, and existing repeats weren’t executing. It lasted 2 h 32 min, from 2024-12-11 15:27 UTC to 2024-12-11 17:59 UTC, affecting API and Trello.com. An initial fix failed; a subsequent fix restored existing repeats and creation of new ones.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Trello.comAPI

Timeline of updates

investigating2024-12-11 15:27 UTC
We’re currently investigating reports that users can’t create new repeats while using the Card Repeater and that existing repeats aren’t being executed.
identified2024-12-11 15:45 UTC
We've identified the issue that's causing issues with the repeats, and we're working now on a fix.
monitoring2024-12-11 16:24 UTC
A fix has been implemented and we're currently monitoring it.
identified2024-12-11 16:35 UTC
Our recent change hasn’t fixed the existing issue with the Card Repeater Power-Up. We’ll keep investigating the problem, and a new update will be provided soon.
resolved2024-12-11 17:59 UTC
A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.

Rewindex changes for this incident

Major incident: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up 2024-12-11 15:27 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON