# Trello: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-11 15:27 UTC · Resolved: 2024-12-11 17:59 UTC · Duration: 2.5 h
- Updates: 5 · Affected components: Trello.com, API
- [Vendor status page: https://stspg.io/q44zq2mtzgsq](https://stspg.io/q44zq2mtzgsq)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Summary

Trello’s Card Repeater Power-Up had a major outage: users couldn’t create new repeats, and existing repeats weren’t executing. It lasted 2 h 32 min, from 2024-12-11 15:27 UTC to 2024-12-11 17:59 UTC, affecting API and Trello.com. An initial fix failed; a subsequent fix restored existing repeats and creation of new ones. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-12-11 15:27 UTC: We’re currently investigating reports that users can’t create new repeats while using the Card Repeater and that existing repeats aren’t being executed.
- **identified** 2024-12-11 15:45 UTC: We've identified the issue that's causing issues with the repeats, and we're working now on a fix.
- **monitoring** 2024-12-11 16:24 UTC: A fix has been implemented and we're currently monitoring it.
- **identified** 2024-12-11 16:35 UTC: Our recent change hasn’t fixed the existing issue with the Card Repeater Power-Up. We’ll keep investigating the problem, and a new update will be provided soon.
- **resolved** 2024-12-11 17:59 UTC: A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.

## Rewindex changes for this incident

- 2024-12-11 15:27 UTC: [Major incident: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up](https://rewindex.com/change/ifa0b50b5160d47.md)


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Canonical: https://rewindex.com/company/trello/incidents/q2by1ng3724v · Markdown: https://rewindex.com/company/trello/incidents/q2by1ng3724v.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/q2by1ng3724v · Generated 2026-10-18T11:47:31.176Z