Changes / Trello / Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up
Trello: Major incident: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up
Summary
Trello’s Card Repeater Power-Up had a major outage: users couldn’t create new repeats, and existing repeats weren’t executing. It lasted 2 h 32 min, from 2024-12-11 15:27 UTC to 2024-12-11 17:59 UTC, affecting API and Trello.com. An initial fix failed; a subsequent fix restored existing repeats and creation of new ones.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up
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After: major
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After: resolved
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After: 2024-12-11 15:27 UTC
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After: 2024-12-11 17:59 UTC
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After: API, Trello.com
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After: We’re currently investigating reports that users can’t create new repeats while using the Card Repeater and that existing repeats aren’t being executed.
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After: We've identified the issue that's causing issues with the repeats, and we're working now on a fix.
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After: A fix has been implemented and we're currently monitoring it.
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After: Our recent change hasn’t fixed the existing issue with the Card Repeater Power-Up. We’ll keep investigating the problem, and a new update will be provided soon.
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After: A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up (this change) Trello’s Card Repeater Power-Up had a major outage: users couldn’t create new repeats, and existing repeats weren’t executing. It lasted 2 h 32 min, from 2024-12-11 15:27 UTC to 2024-12-11 17:59 UTC, affecting API and Trello.com. An initial fix failed; a subsequent fix restored existing repeats and creation of new ones. | Major incident |