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CompaniesHootsuiteMonthly reportsDecember 2024

Hootsuite in December 2024: incidents, uptime and changes

9incidents posted
6labelled major or critical
88.45%free of major/critical
87.89%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.6 days, incident time 3.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 6 · Minor 1 · No impact listed 2

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Issues accessing Hootsuite dashboardMajor34 minresolved12-06
Mobile login failureMajor2.0 hresolved12-09
Issues accessing features within Insights (powered by Brandwatch)Major41 hresolved12-10
Issues accessing Hootsuite dashboardMajor1.1 hresolved12-10
Issues related to Meta related products (Facebook, Instagram, Whatsapp, Threads)Major8.5 hresolved12-11
Hootsuite mobile app is not loading content within the Amplify sectionMajor20 minresolved12-19

Other incidents 3

IncidentImpactStartedDurationStatusDay
Instagram code-like text being sent out as an automated responseNo impact listed1.5 hresolved12-17
LinkedIn messages not reaching InboxNo impact listed0 minresolved12-17
Amplify in Hootsuite mobile app issuesMinor4.2 hresolved12-17

Cite this

Hootsuite posted 9 status incidents in December 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hootsuite in December 2024
Vendor
Hootsuite
Date
URL
https://rewindex.com/company/hootsuite/2024/12

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