rewindex

Outages by dayDecember 19, 2024

Outages on December 19, 2024

UTC day 2024-12-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

34incidents started
7labelled major or critical
28vendors with a new incident
14still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 19 · No impact listed 8 · 16 maintenance

Incidents started this day 34

VendorIncidentImpactStartedResolvedStatus
MongoDB AtlasMongoDB Atlas for Government UI is not accessibleCritical (1.8 h)resolved
AssemblyAIStreaming Service Returning 503 ErrorsCritical (1.4 h)resolved
XeroAU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATOMajor (27 h)resolved
Scaleway[DC5] RPN Switch reboot S1 D14-5Major (14 min)resolved
HootsuiteHootsuite mobile app is not loading content within the Amplify sectionMajor (20 min)resolved
HeapHeap Connect Sync DelaysMajor (2.4 h)resolved
ConfluentSingle sign-On (SSO) authentication and authorization flows are not working as expectedMajor (2.8 h)resolved
DigitalOceanDroplet Event Processing in Multiple RegionsMinor (3.3 h)resolved
TwilioSMS Delivery Delay To Tat Telecom & Mir Telecom Network In RussiaMinor (18 h)resolved
Pinecone[Serverless] [GCP] [us-central1] Elevated error rates and latencies for some operationsMinor (53 min)resolved
LaunchDarklyMissing percentage rollout option from the Serve dropdown in the feature flag rule edit pageMinor (1.4 h)resolved
TeleportAccess GraphMinor (19 h)resolved
SnowflakeAWS - US East (N. Virginia): INC0122875Minor (2.1 h)resolved
MixpanelElevated errors in projects with EU residencyMinor (55 min)resolved
OptimizelySearch and Navigation intermittent issue in all regions, returing 403Minor (2.6 h)resolved
BigCommerceIntermittent availability issue with some Control Panel pagesMinor (4 min)resolved
MessageBird (Bird)Campaigns: Increased Latency in Campaign sendingMinor (1.7 h)resolved
BandwidthBandwidth US Network Impairment - Inbound 10DLC SMSMinor (7.8 h)resolved
SinchDelivery Issue Isle of Man - Manx TelecomMinor (5 d)resolved
BuildkiteIncreased error rate delivering Build email notificationsMinor (9 min)resolved
Monday.comInvestigating issues with our automationsMinor (3 min)resolved
BandwidthNotification Delays for Order UpdatesMinor (17 h)resolved
VonageSMS rejections USMinor (53 min)resolved
Jina AIConnectivity issue detected with ReaderMinor (5 min)resolved
TwilioSMS delivery delays to TeleTalk Network in BangladeshMinor (3 d)resolved
TwilioSMS Delivery Delays and Failures to Movicel Network in AngolaMinor (5.0 h)resolved
HoneycombSLO and Trigger webhook notifications with irregular payloadsNo impact listed (46 min)resolved
JiraEditor on description field and comment are not workingNo impact listed (0 min)resolved
JiraJira issues are not loadingNo impact listed (0 min)resolved
SubstackWe are investigating an issue where stats are delayed across the platform.No impact listed (40 min)resolved
JiraUnified EPIC colors (Purple) on boardsNo impact listed (20 h)resolved
SentryDelays in spike protection enforcementNo impact listed (0 min)resolved
Devin (Cognition)Degraded performanceNo impact listed (7.8 h)resolved
VonageVoice API - Unable to download recordings when using Java SDKNo impact listed (1.1 h)resolved

Still open from earlier days 14

VendorIncidentImpactStartedResolvedStatus
Scaleway[KAPSULE] Some nodes do not get a public networkMajor (21 h)resolved
PlivoCall failure towards Canada phone numbersMajor (2 d)resolved
GorgiasCustomer search results is outdated on cluster us-east1-635cMajor (9.0 h)resolved
ExpoHigher Android build failure rateMajor (14 h)resolved
TwilioSMS Delivery Delays to 9Mobile Network in NigeriaMinor (3 d)resolved
FlagsmithSmall number of intermittent requests to Edge API failingMinor (3 d)postmortem
GreenhouseUnable to set a custom expiration dateMinor (31 d)resolved
TwilioSMS Delivery Delays and Failures to Onvoy in United States of America via Subset of ShortcodesMinor (11 d)resolved
PlivoDelay in processing 10DLC Campaign requests in USMinor (9 d)resolved
TwilioSMS Delivery Delays to Telefonica in Costa RicaMinor (19 h)resolved
TwilioSMS Delivery Failures to Telkom Network in KenyaMinor (8.6 h)resolved
TwilioSMS Delivery Delays to AT&T Network in United States of America via Subset of ShortcodesMinor (4.6 h)resolved
HeapSome chart emails are not being deliveredNo impact listed (6 d)resolved
SentryInconsistencies in metrics data and alertsNo impact listed (6.3 h)resolved

Maintenance 16

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] United States Account Security Carrier Partner Maintenance - Verizon WirelessMaintenance (4.0 h)resolved
Crusoe[Scheduled] WAN Network Maintenance in us-southcentral1Maintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll-Free MMS/SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US and Canada SMS and MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Vonage[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbersMaintenance (4.0 h)resolved
Twilio[Scheduled] Canada Account Security Service Partner MaintenanceMaintenance (2.0 h)resolved
Vonage[Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNsMaintenance (5.0 h)resolved
Twilio[Scheduled] United Kingdom SMS Carrier Partner MaintenanceMaintenance (59 min)resolved
Twilio[Scheduled] United States SMS Carrier Partner MaintenanceMaintenance (5.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - ThreeMaintenance (1.0 h)resolved
Sinch[Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number #PCRSDI-11521Maintenance (4.0 h)resolved
Sinch[Scheduled] Campaigns Application MaintenanceMaintenance (2.0 h)resolved
Teleport[Scheduled] Cloud Tenant Upgrade ScheduledMaintenance (18 h)resolved
SparkPost[Scheduled] Router Maintenance in EU Data Center - continuedMaintenance (46 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: MongoDB Atlas, AssemblyAI, Xero, Scaleway, Hootsuite, Heap, Confluent, DigitalOcean, Twilio, Pinecone, LaunchDarkly, Teleport.

Cite this

34 vendor-reported incidents started on 2024-12-19 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

Title
Outages on December 19, 2024
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2024-12-19

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