CompaniesHeapMonthly reportsDecember 2024
Heap in December 2024: incidents, uptime and changes
4incidents posted
1labelled major or critical
99.67%free of major/critical
99.05%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 25 min, incident time 7 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 2 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap Connect Sync Delays | Major | 2.4 h | resolved | 12-19 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap Connect Sync Delays | Minor | 4.0 h | resolved | 12-05 | |
| Heap CoPilot is currently unavailable | Minor | 39 min | resolved | 12-13 | |
| Some chart emails are not being delivered | No impact listed | 6 d | resolved | 12-17 |
Maintenance 1
Show scheduled maintenance
Cite this
Heap posted 4 status incidents in December 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in December 2024
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2024/12