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CompaniesHeapMonthly reportsJanuary 2025

Heap in January 2025: incidents, uptime and changes

7incidents posted
1labelled major or critical
99.72%free of major/critical
74.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 1 min, incident time 7.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some Heap queries failingMajor2.0 hresolved01-07

Other incidents 6

IncidentImpactStartedDurationStatusDay
Heap Queries DownNo impact listed0 minresolved01-02
Heap Connect Syncs: Possibility Of Stale DataMinor10 hresolved01-06
Property autocomplete dropdown is currently brokenNo impact listed2.5 hresolved01-10
Heap Connect Syncs: Possibility Of Stale DataNo impact listed5.5 hresolved01-12
Temporary Data Latency - InvestigatingMinor9.6 hresolved01-16
Source Integration Missing DataMinor7 dresolved01-21

Cite this

Heap posted 7 status incidents in January 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in January 2025
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2025/01

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