rewindex

Outages by dayJanuary 16, 2025

Outages on January 16, 2025

UTC day 2025-01-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

53incidents started
10labelled major or critical
29vendors with a new incident
20still open from earlier days

By vendor label: Critical 2 · Major 8 · Minor 34 · No impact listed 9 · 30 maintenance

Incidents started this day 53

VendorIncidentImpactStartedResolvedStatus
Box[Critical] Issues with Uploads, Downloads and LoginsCritical (50 min)resolved
Monday.comExperiencing difficulties processing credit card transactionsCritical (18 h)resolved
CanvaUsers may encounter issues with designs in the Home page or any app wherein Canva is embeddedMajor (24 min)resolved
GrammarlySome Grammarly accounts are temporarily deactivatedMajor (1.9 h)resolved
SemaphoreElevated error rates on SemaphoreMajor (1.2 h)resolved
NetlifyCreate API and create.netlify.com UnavailableMajor (1.1 h)resolved
SemgrepSupply chain dependency and license processing degradedMajor (0 min)resolved
QuickBooks OnlineQBO Create invoice forced logged out issueMajor (18 h)resolved
XeroGlobal: Bank Feeds - Some users are unable to connect or refresh bank feedsMajor (4.4 h)resolved
VantaIssue with Jira data refresh causing 'Records of security issues being tracked (Jira)' test to show as 'Needs attention'Major (17 h)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
BrexCopilot mode inaccessible to customersMinor (4 min)resolved
Linode (Akamai)Service Issue - Cloud Manager and APIMinor (3.8 h)resolved
Jina AIHigh Model LatencyMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIHigh Model LatencyMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
Jina AIClassifier API not reachableMinor (15 min)resolved
BrexSLA Violation DetectedMinor (12 min)resolved
Retell AITTS provider openai is downMinor (2 min)resolved
Retell AITTS provider openai is downMinor (2 min)resolved
GitHub CopilotIncident with Pull Request Rebase MergesMinor (3.3 h)resolved
GitHubIncident with Pull Request Rebase MergesMinor (3.3 h)resolved
TwilioSMS Delivery Delays to Hot Mobile Network in IsraelMinor (2.5 h)resolved
Scaleway[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requestsMinor (99 d)resolved
TwilioSMS Delivery Delays to Claro Network in NicaraguaMinor (4.8 h)resolved
VonageMMS Delivery Issue to CanadaMinor (2.0 h)resolved
TwilioCustomers Unexpectedly Redirected to Twilio Login PageMinor (32 h)resolved
TwilioCustomers Unable to Access New Account Creation and MFA Reset Pages in ConsoleMinor (14 d)resolved
AkamaiEdge Delivery issues related to Edge IP BindingMinor (15 d)resolved
Monday.comInvestigating issues with our form submissionsMinor (27 min)resolved
TwilioSMS Delivery Report Delays to TIM Network in BrazilMinor (15 h)resolved
Jina AIHigh Model LatencyMinor (5 min)resolved
Linode (Akamai)Connectivity issue in Chennai DatacenterMinor (2.2 h)resolved
HeapTemporary Data Latency - InvestigatingMinor (9.6 h)resolved
TwilioInbound SMS Delivery Failures in UK Twilio NumbersMinor (3.5 h)resolved
SinchDelivery Issue Uruguay - TelefonicaMinor (3.0 h)resolved
VonageUruguay SMS - Delivery degradation towards TelefonicaMinor (1.4 h)resolved
ConfluentCustomers experiencing HTTP 401 errors on Schema Registry API requestsNo impact listed (1.4 h)resolved
GreenhouseBIC: Delayed Processing Of Some TablesNo impact listed (0 min)resolved
BugsnagDegraded performance in Error Reporting APINo impact listed (0 min)resolved
CodecovQueue backup resulting in delayed reportingNo impact listed (2.9 h)resolved
DigitalOceanLatest AWS SDK/CLI updates incompatible with SpacesNo impact listed (5 d)resolved
RevenueCatMissing ASA campaign namesNo impact listed (0 min)resolved
Grafana CloudSynthetic Monitoring Outage in AWS US East ( prod-us-east-0)No impact listed (0 min)resolved
TwilioContent Template Builder Functionality DisruptionNo impact listed (1.0 h)resolved
TwilioSMS Delivery Delays and Failures to Telefonica in UruguayNo impact listed (3.4 h)resolved

Still open from earlier days 20

VendorIncidentImpactStartedResolvedStatus
Scaleway[PAR & AMS] Degraded connectivity between PAR and AMSMajor (44 h)resolved
Scaleway[Network]- public switch down in DC5, room 7 7, rack D43Minor (12 d)resolved
Scaleway[WEBHOSTING] Blacklist MicrosoftMinor (15 d)resolved
TwilioUnable to Receive OAuth Token From StripeMinor (6 d)resolved
Scaleway[Observability] Ingestion issues on CockpitMinor (32 d)resolved
Scaleway[Network]-Elastic Metal leaf down on AMS1Minor (8 d)resolved
TwilioAccSec US T-Mobile API IssueMinor (18 d)resolved
TwilioSMS Delivery Report Delays to TIM Network in BrazilMinor (36 h)resolved
TwilioSMS Delivery Delays to MTN Network in NigeriaMinor (42 h)resolved
CanvaUsers may encounter issues when using Dream Lab for BrandMinor (26 h)resolved
SnykSnyk Recurring Tests are DegradedMinor (2 d)resolved
ActiveCampaignEngineers are investigating reports that tracked links are being incorrectly flagged as malicious by Office 365 Defender.Minor (28 h)resolved
Red Hat (incl. Quay.io)Intermittent Push & Pull FailuresMinor (47 h)resolved
SinchDelivery Issue Brazil - TelecallMinor (8.2 h)resolved
Pinecone[Serverless] [GCP] [us-central1] Increased freshness lag for some indexesMinor (27 h)resolved
SinchDelivery Issue - ItalyMinor (15 h)resolved
TwilioSMS Delivery Delays to Digicell Network in BelizeMinor (14 h)resolved
TwilioCall Failures to a Subset of Jamaica Twilio NumbersMinor (9.0 h)resolved
Optimizely'Something went wrong' error when saving RulesetMinor (1.2 h)resolved
Linode (Akamai)Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)No impact listed (14 d)resolved

Maintenance 30

VendorIncidentImpactStartedResolvedStatus
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Motiv NetworkMaintenance (2.8 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MOTIVMaintenance (2.7 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Small US CarriersMaintenance (5.0 h)resolved
Vonage[Scheduled] USA SMS - Maintenance affecting multiple US Regional CarriersMaintenance (5.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll-Free MMS/SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)Maintenance (4.0 h)resolved
MessageBird (Bird)[Scheduled] [OPERATOR MAINTENANCE] United States - Toll Free NumbersMaintenance (4.0 h)resolved
Twilio[Scheduled] US and Canada SMS and MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Vonage[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbersMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS and MMS Carrier Maintenance - T-MobileMaintenance (8.0 h)resolved
Vonage[Scheduled] USA SMS - Planned Maintenance affecting T-MobileMaintenance (8.0 h)resolved
Twilio[Scheduled] Scheduled maintenance for Flex Legacy MessagingMaintenance (1.0 h)resolved
Scaleway[Scheduled] [APPLE Silicon] Planned maintenance for Apple Silicon servers in fr-par-1Maintenance (34 h)resolved
Twilio[Scheduled] Canada Account Security Service Partner MaintenanceMaintenance (4.0 h)resolved
Coralogix[Scheduled] Alerting System - DB maintenanceMaintenance (10 h)resolved
Stripe[Scheduled] Scheduled maintenance for BancontactMaintenance (30 min)resolved
Scaleway[Scheduled] [Webhosting][cpanel] Maintenance on PF-1005 for updateMaintenance (1.0 h)resolved
Coralogix[Scheduled] Alerts API v3 and Terraform Provider v2 ReleaseMaintenancenot resolvedunknown
Sinch[Scheduled] Sinch Emergency Maintenance - Elastic SIP Trunking - SBC updateMaintenance (30 min)resolved
Sinch[Scheduled] Campaigns Application MaintenanceMaintenance (1.0 h)resolved
Vonage[Scheduled] Malaysia SMS - Planned maintenance affecting local/domestic SMS for CelcomMaintenance (3.5 h)resolved
SparkPost[Scheduled] Database maintenance - US East regionMaintenance (10 h)resolved
Linode (Akamai)Connectivity Issue - MumbaiMaintenance (5.6 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MegaFonMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MegafonMaintenance (4.0 h)resolved
Twilio[Scheduled] United Arab Emirates Voice Carrier Partner MaintenanceMaintenance (6.0 h)resolved
Twilio[Scheduled] United Kingdom SMS Carrier Partner MaintenanceMaintenance (2.5 h)resolved
Linode (Akamai)[Scheduled] Emergency Network Maintenance - AP-WEST (Mumbai)Maintenance (1.0 h)resolved
Twilio[Scheduled] Qatar SMS Carrier Maintenance - VodafoneMaintenance (5.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Monday.com, Canva, Grammarly, Semaphore, Netlify, Semgrep, QuickBooks Online, Xero, Vanta, Jina AI, Brex.

Cite this

53 vendor-reported incidents started on 2025-01-16 (UTC) across 29 vendors, 10 labelled major or critical by the vendor.

Title
Outages on January 16, 2025
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2025-01-16

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