Companies / finance
Brex
145incidents since 2022-04-14
93major or critical
9in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Notifications Partial Outage Brex reported a critical partial notifications outage: some notifications, including MFA and 3DS challenges, were not sent between 18:18–18:54 UTC. The incident record started and resolved at 2026-10-02 22:36 UTC (computed duration: 0 min); Brex attributed it to a transient issue and confirmed notifications were sending correctly again. | Major incident | |
| Critical incident: Admin home page load error spike Brex reported a critical spike in Admin home page load errors affecting the Home Page, starting at 2026-09-30 16:38 UTC and resolved at 2026-09-30 17:12 UTC; the computed duration was 33 min. Brex said a fix was in place at 09-30 16:55 UTC and monitored for further issues before resolution. | Major incident | |
| Major incident: Unexpected invalidation of some Developer API Tokens Brex reported a major incident involving unexpectedly invalidated Developer API tokens affecting Authentication and Partner API. It was marked resolved, starting and ending at 2026-09-21 17:54 UTC (computed duration: 0 min), although the update said investigation was ongoing. Affected customers must generate new tokens in developer settings because invalidated tokens cannot be reused. | Major incident | |
| Major incident: Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Brex reported a major Spend Management degradation: outdated Accounting transaction statuses could place transactions in the wrong tab, though changes were still being saved. It started at 2026-09-15 20:12 UTC and was resolved at 2026-09-15 23:20 UTC, lasting 3 h 7 min. | Major incident | |
| Major incident: Trust Portal (trust-portal.brex.com) is down Brex’s Trust Portal (trust-portal.brex.com) was unavailable in a major-impact incident starting 2026-09-01 17:48 UTC. Brex reported the site restored at 09-01 19:20 UTC and marked the incident resolved at 2026-09-02 01:56 UTC; the recorded incident duration was 8 h 7 min. | Major incident | |
| Critical incident: Mastercard Network Outage Brex reported a critical Mastercard Network outage affecting card authorization, causing transactions to be incorrectly declined. It started at 2026-08-15 04:49 UTC and was resolved at 2026-08-15 05:53 UTC, lasting 1 h 4 min; Brex said transactions should now be correctly processed. | Major incident | |
| Critical incident: Intermittent errors on the Brex dashboard Brex reported a critical incident causing intermittent dashboard access issues from 2026-08-11 17:16 UTC to 2026-08-11 19:12 UTC, lasting 1 h 56 min. Brex reported a fix in place at 18:17 UTC and subsequently marked the incident resolved; no cause was stated. | Major incident | |
| Critical incident: Errors Affecting Brex API Requests Brex reported a critical incident affecting API requests, starting 2026-08-04 16:01 UTC and resolved at 2026-08-04 20:34 UTC, lasting 4 h 32 min. Brex stated a fix was in place at 08-04 17:50 UTC; no cause was disclosed. | Major incident | |
| Critical incident: Notification delays Brex reported a critical degradation starting 2026-07-30 17:04 UTC, with notification delays and possible delays or errors loading the Tasks page or resetting passwords or 2FA. It lasted 1 h 7 min and was resolved at 2026-07-30 18:11 UTC; Brex said all services were operating normally. | Major incident | |
| Major incident: Scheduled Maintenance has been completed Brex reported major-impact scheduled maintenance starting 2026-07-19 06:32 UTC, lasting 1 h 13 min and resolving at 2026-07-19 07:45 UTC. The notice warned of brief dashboard interruptions and unavailable new signups, banking transactions, and card creation; Brex confirmed maintenance was completed. | Major incident |
Full Brex change timeline, with diffs →
Status incident history
Brex status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2022 | 12 | 9 |
| 2023 | 30 | 12 |
| 2024 | 29 | 8 |
| 2025 | 37 | 28 |
| 2026 | 37 | 36 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-10 | minor | 3 |
| 2023-11 | major | 1 |
| 2023-11 | minor | 4 |
| 2024-01 | minor | 3 |
| 2024-02 | minor | 2 |
| 2024-03 | major | 2 |
| 2024-03 | minor | 1 |
| 2024-04 | minor | 1 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 3 |
| 2024-06 | minor | 3 |
| 2024-07 | major | 1 |
| 2024-07 | minor | 1 |
| 2024-08 | critical | 1 |
| 2024-08 | major | 1 |
| 2024-08 | minor | 1 |
| 2024-09 | major | 2 |
| 2024-09 | minor | 1 |
| 2024-10 | minor | 2 |
| 2024-11 | minor | 3 |
| 2025-01 | minor | 2 |
| 2025-02 | major | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | critical | 1 |
| 2025-04 | major | 1 |
| 2025-04 | minor | 4 |
| 2025-05 | critical | 2 |
| 2025-05 | major | 1 |
| 2025-06 | critical | 3 |
| 2025-07 | critical | 1 |
| 2025-08 | critical | 6 |
| 2025-09 | critical | 6 |
| 2025-09 | minor | 1 |
| 2025-10 | critical | 2 |
| 2025-11 | critical | 2 |
| 2025-11 | major | 1 |
| 2025-11 | minor | 1 |
| 2026-01 | critical | 2 |
| 2026-01 | major | 1 |
| 2026-02 | critical | 1 |
| 2026-03 | critical | 6 |
| 2026-04 | critical | 3 |
| 2026-04 | major | 1 |
| 2026-05 | critical | 2 |
| 2026-05 | none | 1 |
| 2026-06 | critical | 5 |
| 2026-07 | critical | 4 |
| 2026-07 | major | 3 |
| 2026-08 | critical | 3 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 3 |
| 2026-10 | critical | 1 |
Silent edits
No silent edits or deletions detected for Brex yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | brex.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | brex.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.brex.com/trust | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 145 incidents. Full list: last 90 days · JSON · Markdown